eCOA Team Lead, Linguistic Validation – Electronic Implementation

Likely ghost job

🕒 August 4

🌐 Spain, United Kingdom, +3 more countries – Remote

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⏰ Full Time

🟠 Senior

✨ Team Lead

👻 Ghost score 60%

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Logo of ICON plc

ICON plc

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Lead, mentor, and develop a team of project managers and specialists • Conduct performance reviews, coaching sessions, and development planning • Foster a collaborative, accountable, and customer-focused team culture • Support resource allocation, workload management, and capacity planning • Drive employee engagement and retention initiatives • Oversee execution of linguistic validation and eCOA implementation projects • Monitor project quality, timelines, budgets, and key performance indicators • Identify and mitigate project risks and escalation points • Ensure adherence to SOPs, quality standards, and regulatory requirements • Support continuous improvement initiatives across processes and systems • Build and maintain relationships with internal and external stakeholders • Serve as a senior escalation point for project and client-related matters • Collaborate with Client Managers, Business Development, Production Teams, and Technology teams • Participate in client meetings and provide strategic guidance on project delivery • Monitor project financial performance, including revenue, margin, and profitability targets • Review project budgets, forecasts, and resource allocations • Analyze revenue trends, utilization metrics, and operational performance indicators • Ensure accurate financial tracking, including change orders, scope management, invoicing readiness, and revenue recognition milestones • Ensure delivery meets quality, regulatory, and client-specific requirements • Support audit readiness activities and CAPA implementation • Contribute to process standardization and documentation improvements • Monitor compliance metrics and implement corrective actions when required

🎯 Requirements

• Bachelor's degree in Life Sciences, Languages, Translation, Project Management, or a related discipline • Minimum of 3 years of people leadership experience, including managing project teams within Life Sciences, eCOA, localization, or related service environments • Experience in clinical research, clinical outcomes assessments (COA), linguistic validation, localization, or related healthcare services • Strong understanding of translation and linguistic validation methodologies • Knowledge of eCOA, ePRO, eClinRO, eObsRO, or related electronic clinical technologies • Strong analytical and business acumen with the ability to interpret operational and financial data, including revenue, margin, forecasting and resource utilization • Excellent communication and stakeholder management skills • Strong organizational, problem-solving, and decision-making abilities • Experience working in a global, cross-functional environment • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways

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