Senior Solutions Engineer

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iiDENTIFii

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🛡️ Insurance

💼 Consulting

💰 $15M Series A on 2022-09

Healthcare • Insurance • Consulting

iiDENTIFii is a leading remote biometric platform focused on verifying real identities in a rapidly digitizing world. The company utilizes advanced technologies such as biometric liveness detection, facial verification, and secure triangulated authentication to prove an individual's identity swiftly and accurately. It specializes in solutions for customer onboarding, user authentication, and identity verification, ensuring compliance with regulatory frameworks like KYC and AML. Trusted by major financial institutions in Africa, iiDENTIFii's technology is robust against deepfake and digital injection attacks, making it a key player in fraud prevention and identity security. The platform seamlessly integrates with existing infrastructure, supporting both mobile and web-based solutions.

📋 Description

• Be the technical authority in every client engagement • Win the technical sale • Own the integration • Hold the relationship, from first demo through to a live, expanding deployment, and beyond • Keep clients technically healthy, operationally resilient, and growing • Own the pre-sales technical outcome end-to-end • Enable enterprise prospects to leave every engagement technically convinced • Scope and align PoCs to answer the right question • Ensure integration proposals are technically credible before a contract is signed • Be the authority on integrating all our product SDKs, APIs and solutions • Ensure new clients go live on schedule and to a standard that sets up expansion • Proactively manage platform performance risks in every live deployment • Be a trusted senior advisor for client technical leads, architects, engineers, and security teams • Translate field intelligence into actionable insights for the commercial team and product leadership

🎯 Requirements

• 6 - 8+ years in solutions engineering, pre-sales technical consulting, or technical implementation in enterprise B2B technology • An undergraduate degree in Computer Science, Engineering, Information Technology, or a related field • An Honours degree or relevant undergraduate degree is advantageous; equivalent practical experience in a technically complex enterprise B2B environment will be considered where a formal qualification is not held • Real ownership of both the pre-sales and post-sales technical relationship - not just demos, but live deployments and the client relationship that spans them • Proven track record of building trusted technical relationships with enterprise clients at the architect and C-suite level • Background in at least one of: biometric identity, KYC/AML, fintech/regtech, cybersecurity, identity & access management, or enterprise SaaS • Experience in regulated industries - financial services, telecoms, or government - is a strong advantage • Deep fluency in API and SDK-driven integration environments - able to design, troubleshoot, and deliver across REST APIs, mobile SDKs (iOS and Android), and web delivery without hand-holding • Strong enough across cloud, observability, and data tooling to diagnose live client issues independently - able to follow a request across services and reason about failure modes • Data and scripting capability sufficient to answer client questions about session outcomes, throughput, and error patterns without engineering dependency • Code-literate across the relevant stack to support client integration teams effectively • Sound working knowledge of enterprise security and privacy requirements - POPIA, GDPR, FICA, ISO 27001 - and how they shape integration design in regulated environments • Exceeding in using AI tooling to accelerate pre-sales content, troubleshooting, product demo apps, and documentation, and able to articulate its value credibly in client conversations

🏖️ Benefits

• Your money works harder here. As an iidentifii employee, you gain exclusive access to ABSA's Employee Value Proposition, including preferential rates on home loans, vehicle finance, and personal loans, putting real financial benefit in your pocket from day one • Performance pays. Our competitive compensation package is designed to reward people who make an impact, because we believe exceptional work deserves exceptional recognition • Family comes first. We offer enhanced family responsibility leave, giving you the time and space that matters most when life calls • Your annual leave entitlement grows with your tenure • Johannesburg-based; remote-first culture • A technically excellent, mission-driven team at the frontier of biometric identity technology