
51 - 200 employees
Founded 2004
🏥 Healthcare
⚖️ Legal
📦 Logistics
Healthcare • Legal • Logistics
Impact BPO is a Honduras-based nearshore business process outsourcing firm that provides tailored back-office, customer support, data entry, and compliance services to companies across industries such as healthcare, legal, finance, retail, and technology. The company offers scalable, bilingual (English/Spanish) teams, dedicated quality assurance, secure data-handling practices, and a consultative onboarding approach to integrate with clients’ existing operations. Impact BPO emphasizes cost-effective solutions (claiming up to 80% savings vs. in-house), a nearshore time-zone advantage for North American clients, and sustainability through solar-powered operations.
🔥 0 minutes ago
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51 - 200 employees
Founded 2004
🏥 Healthcare
⚖️ Legal
📦 Logistics
Healthcare • Legal • Logistics
Impact BPO is a Honduras-based nearshore business process outsourcing firm that provides tailored back-office, customer support, data entry, and compliance services to companies across industries such as healthcare, legal, finance, retail, and technology. The company offers scalable, bilingual (English/Spanish) teams, dedicated quality assurance, secure data-handling practices, and a consultative onboarding approach to integrate with clients’ existing operations. Impact BPO emphasizes cost-effective solutions (claiming up to 80% savings vs. in-house), a nearshore time-zone advantage for North American clients, and sustainability through solar-powered operations.
• Manage personal injury cases from intake through settlement • Handle insurance claims, Letters of Representation, and coverage tracking • Monitor client treatment, coordinate appointments, and maintain case updates • Support attorneys with litigation and discovery, including drafting responses • Communicate with clients to gather documentation and review case details • Track deadlines, follow-ups, and ensure timely case progression • Request and organize medical records, billing, and lien documentation • Maintain accurate and organized files in CasePeer and Box • Conduct regular follow-ups with clients and providers • Assist with demand packages, settlements, and case resolution • Document all activities and maintain compliance with internal processes • Track daily activity, report progress, and resolve missing items promptly
• Previous experience in plaintiff personal injury strongly preferred • Litigation and discovery experience is a plus • Familiarity with CasePeer is preferred • Strong organizational and multitasking skills • Excellent written and verbal communication abilities • Ability to work independently and meet deadlines • High attention to detail and accuracy • Professional demeanor with a client-focused mindset • Ability to handle confidential information with discretion
Apply Now🕒 6 days ago
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