
51 - 200 employees
Founded 2004
🏥 Healthcare
⚖️ Legal
📦 Logistics
Healthcare • Legal • Logistics
Impact BPO is a Honduras-based nearshore business process outsourcing firm that provides tailored back-office, customer support, data entry, and compliance services to companies across industries such as healthcare, legal, finance, retail, and technology. The company offers scalable, bilingual (English/Spanish) teams, dedicated quality assurance, secure data-handling practices, and a consultative onboarding approach to integrate with clients’ existing operations. Impact BPO emphasizes cost-effective solutions (claiming up to 80% savings vs. in-house), a nearshore time-zone advantage for North American clients, and sustainability through solar-powered operations.
🔥 13 hours ago
Improve your chances of getting an interview by checking your resume score before you apply.

51 - 200 employees
Founded 2004
🏥 Healthcare
⚖️ Legal
📦 Logistics
Healthcare • Legal • Logistics
Impact BPO is a Honduras-based nearshore business process outsourcing firm that provides tailored back-office, customer support, data entry, and compliance services to companies across industries such as healthcare, legal, finance, retail, and technology. The company offers scalable, bilingual (English/Spanish) teams, dedicated quality assurance, secure data-handling practices, and a consultative onboarding approach to integrate with clients’ existing operations. Impact BPO emphasizes cost-effective solutions (claiming up to 80% savings vs. in-house), a nearshore time-zone advantage for North American clients, and sustainability through solar-powered operations.
• Request and obtain medical records from hospitals, clinics, healthcare providers, DHCS, and CMS health insurance lien departments • Request, obtain, and follow up on police reports from multiple jurisdictions • Track outstanding record requests and ensure timely retrieval of documents • Organize, scan, and index medical records into internal databases for easy access and searchability • Conduct case audits to confirm all required medical records and documentation are complete and accurate • Maintain strict compliance with HIPAA regulations and firm confidentiality policies • Support Pre-Litigation Assistants with case documentation and records management • Maintain accurate records, logs, and status updates within the firm’s systems • Communicate professionally with healthcare providers, agencies, and internal staff regarding records requests and follow-ups
• 1–3 years of Records Clerk experience or equivalent administrative experience • Strong confidentiality and professionalism when handling client information • Excellent attention to detail and strong organizational skills • Superior time management and follow-through abilities • Strong verbal, written, and listening communication skills • Proficiency in Microsoft Office Suite and Google Workspace • Ability to work independently and collaboratively in a team environment • Consistent attendance and reliability to support team productivity and efficiency • Ability to manage multiple requests and deadlines simultaneously • Knowledge of personal injury law or prior legal experience preferred • Experience with case management software such as Casepeer or Filevine preferred
Apply Now