Senior DevOps Engineer – Production Support

🔥 12 hours ago

🌐 Brazil, Argentina, +3 more countries – Remote

🇧🇷 Brazil – Remote 🇦🇷 Argentina – Remote 🇨🇴 Colombia – Remote 🇨🇷 Costa Rica – Remote 🇬🇹 Guatemala – Remote

⏰ Full Time

🟠 Senior

🏭 Production Engineer

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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In All Media

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

In All Media is a global community-driven service organization specializing in agile development services. The company focuses on developing digital solutions through a collaborative approach that leverages swarming intelligence and team dynamics. They are dedicated to aligning industry needs with the interests of their technical community members, who possess extensive experience in various domains such as UX/UI design, quality engineering, cloud computing, big data, Salesforce, and more. In All Media emphasizes a secure development environment and a strong collaborative spirit, striving for innovation and excellence in software production. Their model relies on pre-established teams with substantial past experience working together, ensuring efficient and effective delivery of customized development solutions.

📋 Description

• Monitor critical production systems, including Azure Kubernetes Service (AKS), microservices, and CI/CD pipelines, using dashboards and proactive alerting • Act as the primary technical responder for live production incidents and Slack escalations • Perform rapid triage, root-cause identification, and resolution of production incidents • Maintain, refine, and improve internal runbooks and standard operating procedures (SOPs) • Oversee and support deployments across production and non-production environments while adhering to SLAs and corporate response times • Collaborate with DevOps and software engineering teams to eliminate recurring systemic issues and improve platform reliability • Design and implement automation scripts for recurring operational tasks to reduce manual toil • Collaborate with US-based teams aligned to Central Time during core operational hours

🎯 Requirements

• 6+ years of proven experience in DevOps, Cloud Infrastructure, or high-stakes Production Support roles • Solid, comprehensive understanding of Microsoft Azure fundamentals, specifically Compute, Networking, and Azure Monitoring ecosystems • Hands-on operational experience with Kubernetes, specifically Azure Kubernetes Service (AKS) operations, log analysis, and cluster scaling • Strong familiarity with modern monitoring and observability tools such as Azure Monitor, Grafana, Prometheus, or similar • Knowledge of structured incident management, escalation workflows, and strict SLA guidelines • Intermediate-to-advanced scripting capabilities using Bash, PowerShell, or Python • Extensive experience working autonomously in Agile teams within 100% remote environments • Exceptional verbal and written English skills • Interviews, technical documentation, and daily communication conducted exclusively in English • Nice to have: hands-on exposure to CI/CD pipelines such as GitHub Actions and Jenkins • Nice to have: practical exposure to Infrastructure as Code concepts and tools such as Terraform and Bicep • Nice to have: prior experience in 24/7 mission-critical or high-availability infrastructure environments • Nice to have: familiarity with ITIL frameworks or structured enterprise incident management ecosystems

🏖️ Benefits

• 100% remote work • Full-time vendor contract directly with Inallmedia.com • Time zone alignment with Central Time (CT) ±2 hours