Applications & Workplace Specialist

🕒 July 21

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Inetum

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

💰 Post-IPO Equity on 2007-03

Consulting • Healthcare • Insurance

Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.

📋 Description

• Provide technical support for laboratory applications, R&D workstations and kiosk PCs • Manage requests for hardware, software and user account creation • Install, configure and update applications across their lifecycle • Support software deployment and application packaging activities • Coordinate setup and delivery of new laboratory and kiosk devices • Monitor and resolve incidents and service requests in line with SLA targets • Maintain inventory data in CMDB/Helix and Active Directory • Support account administration and periodic access reviews • Track software licensing usage and support procurement processes • Contribute to Windows 10 to Windows 11 migration activities • Monitor service KPIs and support continuous improvement initiatives • Collaborate with users, technical teams, vendors and stakeholders.

🎯 Requirements

• 3–5 years of experience in IT Support, Workplace or End-User Computing • Experience supporting laboratory, scientific or R&D environments • Strong knowledge of Windows environments and application support • Experience with Active Directory and ITSM or CMDB tools • Understanding of infrastructure, networks and software deployment • Experience in system migration projects • Strong problem-solving and organizational skills • Ability to work independently and collaboratively • Professional proficiency in English.

🏖️ Benefits

• Flexible work arrangements • Professional development