Senior Tech Lead – ServiceNow

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🕒 December 12, 2025

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Inetum

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

💰 Post-IPO Equity on 2007-03

B2B • Enterprise • SaaS

Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.

📋 Description

• Lead ServiceNow development activities, ensure technical quality, and support the team in implementing ITSM and ITOM solutions. • Define the technical architecture and ServiceNow development standards. • Supervise and coach ServiceNow developers. • Participate in design workshops with functional teams. • Ensure code quality, performance, and security of solutions. • Manage integrations with third-party systems (APIs, web services). • Oversee implementation of ITOM modules (Discovery, Service Mapping, Event Management). • Track deliverables and meet deadlines (Agile/Scrum).

🎯 Requirements

• Bachelor's degree (Bac+3) minimum in IT or a related field, and at least 2 years of experience in IT and/or a client-facing role. • Minimum of 4 years' experience with ServiceNow. • Knowledge and understanding of ITIL/ITSM best practices, or experience in business process analysis and design. • Basic knowledge of JavaScript or another programming language. • Required qualities: strong communication and negotiation skills, attention to detail and rigor, organizational and prioritization skills, decision-making ability, and strong analytical and problem-solving skills.

🏖️ Benefits

• 27 days' paid vacation + 10 RTT days • Meal vouchers: €9 value (60% covered by Inetum) • Individualized career follow-up: regular support from your manager, technical lead or project manager throughout the year in addition to annual and professional reviews. • Personalized onboarding: guidance, mentor, and meetings with the teams to familiarize you with the company's values. • Flexible remote work agreement: 2 to 3 days per week depending on the client. • 70% coverage of public transport costs for business travel. • Strong training policy: technical and functional trainings and certifications, testing, methodology and project management, personal development, etc. • Opportunity to share your expertise: run tech lunches, participate in technical meetups, speak at conferences, universities or events.