Technical Implementation Specialist

Job not on LinkedIn

🔥 1 minute ago

🇵🇱 Poland – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍🔧 Technical Customer Success Manager

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Infotree Global Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Infotree Global Solutions is a staffing and workforce management company that aims to meet the career needs of individuals while ensuring client satisfaction through its resources. It is heavily focused on recruitment and consultant care, providing opportunities across various industries such as automotive, engineering, IT, finance, and banking. Founded in 2002, Infotree Global Solutions operates globally, with more than 5,000 coworkers and 400 recruiters in 150 countries. The company is committed to delivering quality placements that lead to lifelong careers, supported by a dedicated team of recruiters and consultant care representatives.

📋 Description

• Configure, test, and deploy enterprise integrations between the platform and customer systems using REST APIs, webhooks, and modern authentication standards • Act as the primary technical point of contact throughout customer implementations • Scope technical requirements and align integration architecture with client needs • Consult with clients and internal stakeholders on custom integration solutions and workflows • Diagnose and troubleshoot integration issues by analyzing logs, request/response payloads, and system behavior • Collaborate with core engineering on bug escalations • Manage multiple client onboarding projects simultaneously • Track timelines, identify risks, and drive blockers to resolution • Create technical documentation, runbooks, and troubleshooting guides

🎯 Requirements

• 2+ years of hands-on experience in a technical client-facing role within SaaS or enterprise software • Proven track record of serving as the primary technical owner and implementer for external customer deployments • Practical experience configuring and troubleshooting integrations using REST APIs, webhooks, JSON, and identity/auth protocols (OAuth, SAML, SSO, SCIM) • Native-level written and verbal English communication skills • Ability to articulate complex technical concepts to non-technical stakeholders • Strong analytical and troubleshooting mindset • Experience reviewing system logs and payloads • Basic SQL or database query skills are a plus • Experience managing multiple parallel projects using modern project management tools (e.g., Jira, Asana, Monday.com, Notion) • High autonomy, comfort with async workflows, and adaptability in a fast-paced environment • Alignment with US Eastern Time working hours (9:00 AM – 5:00 PM EST) • Experience integrating with enterprise tools (HRIS, LMS/LXP, CRMs, ticketing systems, or AI platforms) is an advantage

🏖️ Benefits

• Direct exposure to cutting-edge enterprise AI applications and technologies • High-impact work leading complex technical initiatives for global enterprise clients • Autonomous, async-first work culture with significant ownership over your projects • Clear opportunities for continuous learning, skill development, and progression toward technical leadership