CRM Specialist

🔥 1 minute ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on INSIDEA's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of INSIDEA

INSIDEA

51 - 200 employees

Founded 2021

📣 Marketing

💼 Consulting

📦 Logistics

Marketing • Consulting • Logistics

INSIDEA is a digital solutions and marketing company that specializes in enhancing brands' online presence and driving growth through strategic digital marketing services. They offer a wide range of services including digital marketing, content marketing, email marketing, SEO, social media marketing, and HubSpot-related services such as implementation, management, and onboarding. INSIDEA positions itself as a dedicated partner that provides expertise in lead generation, graphic and web design, and website development. The company prides itself on its ability to deliver measurable growth for brands across various industries with personalized and comprehensive digital strategies.

📋 Description

• Handle client calls, onboarding sessions, and discussions • Understand client requirements and provide practical solutions • Communicate effectively with clients and internal teams • Work with CRM platforms such as HubSpot, Apollo, Aircall, or similar tools • Support CRM setup, integrations, and workflow improvements • Troubleshoot issues and identify solutions independently • Explore AI tools to improve efficiency and automate workflows • Identify opportunities to implement AI-driven solutions • Stay updated with emerging AI technologies • Independently research tools, challenges, and solutions • Take ownership of tasks and ensure timely execution

🎯 Requirements

• Excellent verbal and written communication skills • Confidence in handling client-facing conversations and onboarding sessions • Strong problem-solving, analytical, and research skills • Proactive, self-driven mindset with ability to work independently • Genuine interest in AI, automation, and emerging technologies • Ability to quickly understand and adapt to new software and business tools • Strong organizational skills and ability to manage multiple responsibilities • Solution-oriented approach with strong ownership and accountability • Hands-on experience with HubSpot highly preferred • Familiarity with Apollo, Aircall, Salesforce, Zoho, or other CRM platforms • Experience using AI tools such as ChatGPT, Claude, or similar platforms • Basic understanding of APIs, integrations, automation, or technical workflows • Previous experience in client onboarding, CRM implementation, customer success, or technical support

🏖️ Benefits

• Employees can work remotely • Fully remote organisation • Opportunity to work with a Top 10 Elite HubSpot Solutions Partner • Exposure to AI tools, automation, CRM platforms, and emerging technologies

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