Property Management Assistant

Job not on LinkedIn

🔥 1 hour ago

💃 Latin America – Remote

💵 $2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Assistant

👻 Ghost score 0%

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InsideOut

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🎯 Recruiter

🤝 B2B

Recruitment • B2B

InsideOut is a recruiting and placement service that sources, screens, and delivers pre-vetted virtual assistants (VAs) and specialists for small businesses and solopreneurs. They provide a done-for-you hiring process—booking a strategy call, sourcing candidates from strategic regions (Philippines, Latin America, South Africa, Egypt), delivering a curated shortlist within 5–7 business days, and supporting offer negotiations and onboarding. InsideOut emphasizes cost-effective global talent (hourly ranges listed by region), a six-month replacement guarantee, pay-only-when-you-hire pricing (no subscriptions), and ongoing post-hire support. Roles covered include general and executive assistants, sales, operations/HR, marketing and creative, and accounting/bookkeeping, targeting U. S. businesses that want to scale by outsourcing administrative and specialist tasks.

📋 Description

• Monitor resident accounts and ledgers in AppFolio • Send rent reminders and notices and follow up on past-due balances • Manage delinquency processes through resolution or escalation and maintain accurate records • Serve as a point of contact between owners, residents, vendors, and staff • Respond promptly in writing to maintenance issues and operational requests • Track maintenance requests through completion and confirm resident satisfaction • Support and build onboarding and post-sale follow-up communications for new residents and owners • Handle data entry, reporting, inbox management, and documentation in AppFolio • Identify operational inefficiencies and build structured workflows and SOPs • Use AI tools such as Claude to draft communications, document processes, build simple dashboards or reports, and automate recurring tasks • Provide regular progress updates and flag blockers or risks early to the Managing Partner • Provide limited Saturday availability for time-sensitive operational needs

🎯 Requirements

• Prior experience in property management administration with hands-on proficiency in AppFolio (required) • Experience handling rent collection, delinquency follow-up, or resident account management • Strong written and verbal English communication skills • C1 English level required; speaking strictly in English during the whole shift • Experience or comfort using AI tools such as Claude for drafting, process documentation, and problem-solving (required) • Ability to build or improve standard operating procedures and workflows independently • Self-motivated and dependable; able to prioritize competing tasks and work with minimal supervision • Availability for limited weekend hours in addition to standard weekday availability (required) • Clean background check with no criminal history, verified through the standard vetting process (required) • Resume and 30–90 second English Loom video submission required • Publicly accessible Loom link with no login required • Internet speed test screenshot submission required • Familiarity with AppFolio, Claude, and Google Workspace

🏖️ Benefits

• Remote work opportunity

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