AI Product Manager – B2B SaaS, Martech

🕒 April 17

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Insider One

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $500M Series E on 2024-12

SaaS • Artificial Intelligence • B2B

Insider One is an AI-native customer engagement and personalization platform delivered as SaaS. It provides a unified customer data platform (CDP), personalization, journey orchestration, reporting/analytics, and behavioral insights, and connects to 100+ integrations to support multichannel marketing across web, email, mobile apps, site search, SMS/RCS, WhatsApp, push, and conversational CX. The platform targets marketing and customer engagement teams at enterprise and e-commerce brands to improve engagement, conversions, and lifetime value.

📋 Description

• You are going to be the person who is responsible for defining the why, when, and what of the products that the engineering team is building. This means you will be leading cross-functional teams with your communication starting from a product's ideation all the way through to its launch. • You will be responsible for building a product and strategy which reflects Insider One's vision. Your job is to clearly articulate the business value to the product team so they understand the intent behind the new product or product release. • You will be defining the release process and coordinating all of the activities required to bring the product to market. • You will be managing and prioritizing product items. You will be owning the creative process of generating, developing, and curating new ideas. You will be continuously benchmarking, monitoring, and understanding market needs and requirements, competition, customer/user requirements, and emerging technologies. • You will be defining and analyzing the metrics to calculate how features or products are performing, what the level of customer satisfaction is, and provide suggestions for improvements. • You will always remember that building great products is invigorating. Successful products are built and adopted by customers when a group of committed, focused, and passionate team members play their positions to the best of their abilities. This starts with a strong product manager who feels a deep sense of responsibility for their role and a deep commitment to their team. • So, you are going to do your best to create great products that everybody loves.

🎯 Requirements

• Experience using and applying Large Language Models. You should know how to prompt-engineer them, how to evaluate them, and understand how they are tuned. • Hands-on experience building or using LLM-powered agentic solutions. • Establish and refine processes to ensure quality and accuracy in the conversational AI channels (nice to have). • You have 3+ years of Product Management experience, preferably in a B2B SaaS product. • You have a Bachelor's Degree from a top-tier university, preferably in Engineering, Business Management, or a related field. • You have hands-on experience in Agile Product Development. • You have hands-on experience in leading cross-functional teams and delivering projects on a time-bounded schedule. • You have a strong understanding of GenAI fundamentals (LLMs, prompt engineering, RAG, fine-tuning, hallucinations, bias, accuracy, etc.). • You have worked with model APIs like OpenAI, Claude, or Mistral. • You have built or iterated on customer journeys using low-code/no-code tools and drag-and-drop automation platforms. • You have the ability to assimilate customer requirements, design appropriate solutions, and translate requirements into detailed product specifications. • You have the ability to manage complex initiatives with limited supervision. • You are fluent in English and Turkish.

🏖️ Benefits

• Enjoy a monthly meal allowance designed to enhance your daily routine. • Access comprehensive private health insurance. • Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and Neoskola. • Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. • Be part of a diverse team that’s as global as it gets, where every voice is heard, and 50+ nationalities build together. • Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build. • Help build the team you want to work with and enjoy rewarding referral bonuses. • Opportunities to give back to your community through volunteering and purpose-driven social impact projects. • From global retreats to team-building activities, expect year-round events that turn into lifelong memories. • Get inspired by the greatest minds in the tech industry through events like our Tech & Dev Talks. • Work from anywhere in Turkey through our fully remote setup.