Senior Machine Learning Engineer – Agentic AI

🕒 May 8

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Insider One

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $500M Series E on 2024-12

SaaS • Artificial Intelligence • B2B

Insider One is an AI-native customer engagement and personalization platform delivered as SaaS. It provides a unified customer data platform (CDP), personalization, journey orchestration, reporting/analytics, and behavioral insights, and connects to 100+ integrations to support multichannel marketing across web, email, mobile apps, site search, SMS/RCS, WhatsApp, push, and conversational CX. The platform targets marketing and customer engagement teams at enterprise and e-commerce brands to improve engagement, conversions, and lifetime value.

📋 Description

• design, prototype, implement, and maintain scalable AI systems powered by LLMs and Foundation Models, • build agentic AI applications — multi-step LLM workflows with RAG, tool/function calling, and structured outputs, • design and run evaluation pipelines to measure and improve agent quality (LLM-as-judge, regression testing, safety/red-team evaluation), • collaborate with frontend, product, and other engineering teams to design API contracts and deliver end-to-end features, • monitor the performance, latency, cost, and SLAs of AI systems in production, • provide technical leadership and drive the necessary infrastructure or architectural changes.

🎯 Requirements

• Graduated from Computer Engineering or a similar department, • have at least 5 years of experience in software development, • proficient in Python, • have knowledge of SQL for data manipulation and transformation, • are familiar with the machine learning life cycle, • hands-on experience with agent and LLM orchestration frameworks (e.g., Strands SDK, Google ADK, LangChain / LangGraph) and familiarity with LLM observability tools (e.g., Langfuse), • have a good knowledge of software development lifecycle best practices (Agile Methodologies, Coding Standards, Code Reviews, Resource Management, Development Processes, Deployment, Testing, and Operations), • have experience with AWS or other cloud services, • have advanced English skills. • Kubernetes knowledge is a plus.

🏖️ Benefits

• Enjoy a monthly meal allowance designed to enhance your daily routine. • Access comprehensive private health insurance. • Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, Neoskola, and CloudGuru. • Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. • Be part of a diverse team that’s as global as it gets, where every voice is heard and 50+ nationalities build together. • Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build. • Help build the team you want to work with and enjoy rewarding referral bonuses. • Opportunities to give back to your community through volunteering and purpose-driven social impact projects. • From global retreats to team-building activities, expect year-round events that turn into lifelong memories. • Get inspired by the greatest minds in the tech industry through events like our Tech & Dev Talks. • Work from anywhere in Turkey through our fully remote setup.