Field Service Specialist

🔥 0 minutes ago

🇨🇳 China – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Integra LifeSciences

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏭 Manufacturing

🏥 Healthcare

💰 $16.5M Series B on 2017-07

Consulting • Manufacturing • Healthcare

Integra LifeSciences is a world leader in medical technology headquartered in Princeton, New Jersey. The company is focused on restoring patients' lives through innovative treatment pathways that improve patient outcomes and establish new benchmarks in surgical, neurologic, and regenerative care. Integra offers an extensive portfolio of high-quality brands, including AmnioExcel®, Aurora®, Codman®, and more, catering to areas like neurosurgery and regenerative medicine.

📋 Description

• Perform onsite installation, repair, testing, and preventive maintenance according to provided guidelines and standard operating procedures • Provide maintenance training and technical support by phone or onsite • Deliver customer service through maintenance training, knowledge sharing, answering questions and concerns, and technical support • Build customer relationships and promote product warranty sales • Manage relationships with distributor service personnel and establish communication channels to share service knowledge • Identify technical issues in cooperation with sales teams and customers • Promote the company image and improve customer satisfaction • Assist with related product complaints • Perform other related duties as assigned or requested

🎯 Requirements

• Ability to perform onsite installation, repair, testing, and maintenance using supplied tools and standard operating procedures • Ability to provide maintenance training and technical support by phone or onsite • Customer service and technical support capabilities • Ability to build customer relationships and promote product warranty sales • Ability to manage relationships with distributor service personnel and establish communication channels • Ability to identify technical issues in cooperation with sales teams and customers • Ability to assist with related product complaints • Ability to perform other related duties as assigned or requested