Bilingual, French/English Crisis Helpline Responder

Job not on LinkedIn

🔥 0 minutes ago

🌐 Gabon, Cameroon – Remote

🇬🇦 Gabon – Remote 🇨🇲 Cameroon – Remote

⏱ Part Time

🟢 Junior

💬 Bilingual

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intellect

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

🧘 Wellness

☁️ SaaS

Healthcare • Wellness • SaaS

Intellect is a leading platform focused on enhancing mental health and wellbeing in the workplace. It offers a comprehensive, research-backed mental health platform that combines technology with human touch to provide an accessible mental health journey. The platform includes self-guided programs, access to licensed psychologists, behavioural health coaches, and crisis support, available in 30 languages across 60 countries. Intellect is designed to empower HR professionals and organizations by providing tools that improve employee wellbeing, decrease anxiety, and boost productivity. It facilitates customised mental health support, allowing organisations to tackle challenges such as low productivity and team dynamics effectively.

📋 Description

• Respond to crisis hotline calls with empathy and professionalism • Provide evidence-based crisis counseling and de-escalation support • Conduct risk assessments and arrange emergency services or referrals when required • Maintain accurate and confidential call documentation • Develop tailored crisis management and safety plans • Ensure smooth handovers between shifts • Dedicate each shift exclusively to Intellect crisis support services

🎯 Requirements

• Master's degree in Counselling, Counselling Psychology, or Clinical Psychology • 1–3 years of helpline experience (paid or volunteer) • Proven ability to manage high-risk situations • Emotional resilience and calm decision-making under pressure • Fluency in French and English • Mental health or emergency services background (preferred) • Crisis Intervention or Suicide Prevention training (preferred)

🏖️ Benefits

• Flexible scheduling