NOC Engineer

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Intergo Telecom Ltd

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

📡 Telecommunications

🏢 Enterprise

🔌 API

Telecommunications • Enterprise • API

Intergo Telecom Ltd. is a global communication service provider specializing in enterprise omnichannel communications. The company offers Enterprise SMS Messaging services, leveraging direct to carrier interconnections across numerous destinations to deliver critical messages such as OTP and 2FA to mobile subscribers. They provide powerful, scalable, and redundant communication APIs that integrate with popular e-commerce platforms, CRM systems, and marketing suites. Intergo Telecom also offers SMS & Voice Hubbing with a global interconnection backbone built on enterprise-grade infrastructure, catering to MNOs, MVNOs, aggregators, SMS hubs, and CPaaS platforms. Based in Paphos, Cyprus, Intergo Telecom serves brands worldwide by delivering high-quality, reliable communication services at a global scale.

📋 Description

• Continuously monitor and improve the performance of SMS routes, proactively identifying and addressing potential delivery issues or inefficiencies • Monitor real-time traffic and route performance, responding swiftly to network alerts and delivery issues • Investigate and diagnose technical issues related to SMS routing, including network configurations, logs, and routing failures • Monitor and maintain the Messaging routing scheme ensuring 24/7 availability • Promptly respond and escalate TT's from Customers to Suppliers • Manage and troubleshoot alarms, alerts, and incidents using Alaris monitoring systems • Respond to network issues promptly, escalating to senior teams when necessary • Perform root cause analysis to prevent future occurrences of network disruptions • Collaborate with cross-functional teams to support system upgrades and configuration changes • Document and update operational processes, procedures, and incident reports • Continuously optimize system performance and implement best practices for network reliability

🎯 Requirements

• Bachelor’s degree in Telecommunications, Computer Science, or related field (or equivalent work experience) • 2+ years of experience in a NOC or telecom environment • Proficiency with Alaris systems is a must • Strong understanding of networking protocols, technologies, and troubleshooting techniques • Excellent problem-solving skills with the ability to work under pressure • Strong communication skills to collaborate with internal teams and external stakeholders • Having experience in the voice field would be a plus

🏖️ Benefits

• Competitive salary and performance-based bonuses • Paid annual leave days & paid sick leave days • Flexible working hours and a supportive work-life balance culture • Paid access to premium AI tools • Team events and company outings • Access to professional development programs and continuous training • Growing company with the potential to take over responsibility and grow personally