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On-Call Infrastructure Engineer – DevOps

🔥 7 minutes ago

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

Where this job comes from

Posted on Intetics's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

Logo of Intetics

Intetics

501 - 1000 employees

Founded 1995

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Intetics is an innovative company providing custom software development services, specializing in AI and machine learning solutions. They offer Remote In-Sourcing® to build expert teams for software engineering and data processing projects, along with advanced tools like TETRA™ for software quality assessment. Intetics aims to empower businesses by leveraging high-quality data and integrating modern technologies across various industries, including healthcare, finance, and more.

📋 Description

• Provide exceptional customer support as an On-Call Infrastructure Engineer (DevOps) • Maintain availability during an agreed coverage window of approximately 12 hours per day aligned with the CET time zone • Monitor email and alerts throughout the coverage window • Acknowledge incoming incidents or requests within 30 minutes and confirm they have been taken into work • Begin troubleshooting and resolution promptly • Investigate and resolve production infrastructure incidents • Troubleshoot AWS, Linux, Docker, and MySQL environments • Diagnose and resolve MySQL replication issues • Restore service availability and document resolution steps • Perform root cause analysis where required • Work occasional support engagements requiring only a few hours of active work per month in most cases • Only actively worked incident or request time is paid; standby time is unpaid

🎯 Requirements

• AWS EC2 administration • CloudWatch • Linux administration, particularly Ubuntu • Docker and Docker Compose • MySQL administration • MySQL replication troubleshooting • Production incident response • On-call support experience • Application Load Balancers • CloudFront • Strong operational troubleshooting skills • Terraform (strongly preferred) • Packer (strongly preferred) • Percona PMM (strongly preferred) • PagerDuty (strongly preferred) • Site24x7 (strongly preferred) • Backup and recovery operations (strongly preferred) • Root Cause Analysis (RCA) (strongly preferred) • AWS infrastructure troubleshooting (strongly preferred) • Java application troubleshooting (nice to have) • PHP application troubleshooting (nice to have) • Prometheus (nice to have) • Grafana (nice to have) • Datadog (nice to have) • New Relic (nice to have) • High-availability MySQL design (nice to have) • Observability architecture (nice to have)

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