SOC Manager, Bot Management, Fraud Prevention

šŸ”„ 1 hour ago

🌐 Philippines, Australia, +2 more countries – Remote

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ā³ Contract/Temporary

🟔 Mid-level

🟠 Senior

šŸ‘” Manager

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Logo of Intuition Machines

Intuition Machines

51 - 200 employees

Founded 2014

šŸ¤– Artificial Intelligence

šŸ”’ Cybersecurity

ā˜ļø SaaS

Artificial Intelligence • Cybersecurity • SaaS

Intuition Machines is a leader in machine intelligence, specializing in privacy-preserving AI platforms and research. The company provides AI/ML products and services to some of the largest online services worldwide, focusing on scaling and solving complex problems using machine learning. Intuition Machines develops innovative solutions like the hCaptcha Security Suite, which is used by enterprises globally to protect hundreds of millions of people with its privacy-first approach to security AI. The firm's offerings include the IM Perception Platform, which automates the train-deploy-improve cycle with a focus on active learning and robust APIs. Additionally, Intuition Machines engages in cutting-edge AI/ML research, contributing to advances in security machine learning, fraud detection, and data privacy. The company also collaborates with top online payment processors, offering models with high precision and almost zero false positives, without using personally identifiable information. Notably, Cloudflare has chosen Intuition Machines' hCaptcha Enterprise for securing a significant portion of internet sites.

šŸ“‹ Description

• Report to the Director, Global SOC • Establish and scale the Security Operations presence in the APAC region • Build and develop the APAC SOC team, including hiring, onboarding, mentoring, performance management, and career development • Lead APAC Security Operations across bot activity, automated abuse, fraud, web/API attacks, and complex incident investigations • Establish and continuously improve investigation methodologies, playbooks, escalation paths, quality standards, and operational KPIs • Ensure investigations produce clear, actionable findings and appropriate mitigation, detection, product, or customer recommendations • Partner with Security, Engineering, Machine Learning, Product, Customer Success, and Technical Support teams to improve detection, response, and prevention capabilities • Identify opportunities to automate investigative and operational workflows • Maintain effective regional coverage and contribute to consistent global SOC operating standards • Keep the team current on emerging bot, fraud, and security threats

šŸŽÆ Requirements

• 6+ years of professional experience in cybersecurity, Security Operations, fraud prevention, trust & safety, abuse prevention, or a closely related field • 2+ years of experience leading or managing technical teams, ideally within SOC, incident response, cybersecurity, fraud prevention, or trust & safety • Proven experience hiring, onboarding, mentoring, and developing technical professionals • Strong understanding of Security Operations, incident investigation, threat analysis, escalation management, and operational processes • Practical knowledge of web and API security, including HTTP, WAFs, authentication abuse, OWASP-related vulnerabilities, rate limiting, and attack mitigation • Understanding of bot management and automated abuse mitigation strategies • Understanding of payment fraud prevention and detection strategies • Strong analytical and data-driven mindset, with hands-on familiarity with SQL and large datasets • Ability to work effectively with Engineering, Machine Learning, Product, Support, and customer-facing teams • Strong written and verbal English communication skills • Ability over ego: lead with expertise, curiosity, and humility; welcome challenge, give and receive direct feedback, and prioritize the best outcome over being right • Nice to have: experience building a new SOC, fraud operations, threat detection, or abuse-prevention function • Nice to have: hands-on experience with bot detection, fingerprinting, credential stuffing, scraping, account takeover, fraud rings, payment fraud, or identity fraud • Nice to have: experience with WAF or bot-management platforms and related detection or mitigation controls • Nice to have: familiarity with Python, security automation, AI/LLM-based tooling, analytics, or cloud-native environments • Nice to have: professional certifications or advanced SANS/GIAC training, or equivalent practical expertise • Must complete pre-employment screening and final in-person interview and identity verification in country of residence

šŸ–ļø Benefits

• Fully remote position with flexible working hours • The opportunity to work on bot management, fraud prevention, behavioral analysis, fingerprinting, and large-scale web traffic investigations • Direct exposure to AI/ML-based security and abuse detection systems operating at internet scale • An inspiring, globally distributed team and meaningful impact on systems used by hundreds of millions of people • Pre-employment screening including third-party verification of work history, education, and identity • Final in-person interview and identity verification step conducted in the candidate's country of residence

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