Customer Trainer

🔥 12 hours ago

🇨🇿 Czechia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Trainer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intuitive

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1995

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Intuitive is a company known for its innovative surgical technologies, including the da Vinci Surgical Systems which are used for minimally invasive procedures. With three decades of demonstrated performance, Intuitive focuses on advancing healthcare by providing structured and measurable technology training pathways for surgeons, physicians, and OR care teams. Their vision is to improve patient outcomes through less invasive surgical care. Intuitive also offers a visual media platform for collaboration and learning, known as the Da Vinci Hub, and the Simnow platform for surgical training. The company is involved in ongoing innovation to explore new possibilities in surgical care.

📋 Description

• Report directly to the Training Manager for the region • Deliver da Vinci® System technology training • Facilitate surgeon-led training for surgeons, first assistants, and operating-room staff across multiple surgical specialties • Conduct da Vinci® Surgical System training programs at designated training centers and remote centers • Lead and support specialized training programs and Society events • Support surgeon educators and course participants • Conduct surveys to gather data and measure program effectiveness • Act as a subject matter expert for internal projects, including new product development, training material and protocol development, and training research initiatives • Collaborate with the Training team to improve existing training programs • Conduct in-services and system technology skills development activities with customers on new and established products • Occasionally support the da Vinci® System in a hospital operating room • Support system troubleshooting and maintenance at the training center • Manage training center logistics, inventory, and training calendars • Maintain capital equipment, including cleaning and sterilizing instruments and accessories • Support positive relationships between external training center personnel and ISI management • Contribute to quarterly organizational goals • Develop competency in da Vinci® System technology, applications and advanced technology, OR Efficiency Training Pathway processes, and training/coaching techniques

🎯 Requirements

• Fluent in English and Czech • Polish beneficial to have • High capacity and excellent problem solving skills • Solid organizational skills and ability to operate independently • Professional work ethic • Solution oriented • Excellent oral and written communication skills • Strong interpersonal skills • High capacity to learn in a fast paced environment • Commitment to self-development • Ability to work in a team environment • Ability to be flexible with hours of operation • Ability to travel up to 30% • Bachelor’s degree required, preferably in Clinical or Health Sciences, Healthcare Management, Engineering, Business Administration, Communications or Education • Ability to sit or stand for multiple hours • Ability to lift up to 50 lbs. • Knowledge of adult learning principles • Medical-device experience • Professional Training experience • Clinical and/or operating room experience

🏖️ Benefits

• Remote work arrangement; employees come onsite when requested by the leader • Opportunities for long-term growth and professional development • Inclusive and diverse team culture • Equal employment opportunity protections