I&A Consultant

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🇩🇰 Denmark – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 10%

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Intuitive

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1995

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Intuitive is a company known for its innovative surgical technologies, including the da Vinci Surgical Systems which are used for minimally invasive procedures. With three decades of demonstrated performance, Intuitive focuses on advancing healthcare by providing structured and measurable technology training pathways for surgeons, physicians, and OR care teams. Their vision is to improve patient outcomes through less invasive surgical care. Intuitive also offers a visual media platform for collaboration and learning, known as the Da Vinci Hub, and the Simnow platform for surgical training. The company is involved in ongoing innovation to explore new possibilities in surgical care.

📋 Description

• Provide onsite and remote consulting and educational initiatives for Intuitive medical technology, instruments, and accessories • Implement and maintain best-practice solutions through standardization, efficiency, staff training, and cost containment • Work with hospital stakeholders and Intuitive Ecosystem partners, including leadership, Sales, Advanced Failure Analysis, Marketing, Customer Services, and Tech Support • Independently manage the assigned territory, work time, and schedule • Conduct consulting and educational initiatives with strategically targeted customers • Deliver staff training and consultation on program readiness, standardization, efficiency, and remediation • Support complex, extended customer engagements and formulate customized solutions and recommendations • Identify customer needs and opportunities, prioritize solutions, and gain stakeholder alignment • Track progress and communicate customer status according to agreed recommendations • Collaborate with sales and failure analysis partners on customized customer assistance • Define, measure, and optimize the quality, effectiveness, and efficiency of Genesis programs • Run reports and analyze data to prepare for customer engagements • Support Genesis and Intuitive events and conferences, both in-person and virtual • Establish and achieve Genesis implementation goals with cross-functional teammates • Report customer complaints to appropriate internal parties • Act as a Medical Device Consultant (Medizinprodukteberater) in Austria and Germany after appropriate training, providing guidance on proper handling of Intuitive medical devices • Perform ad-hoc tasks assigned by management

🎯 Requirements

• B.S./B.A. degree preferred or equivalent biomedical training, Life Science, or technical equivalent • 5+ years of documented professional experience in healthcare/hospital management • National Certification preferred according to regional requirements • Detailed knowledge of regulations, standards, and guidance in reprocessing reusable medical devices (ISO, MDR, etc.) • Experience or working knowledge of the use and/or reprocessing and regulations of complex medical devices • Excellent mechanical aptitude and problem-solving skills • Proven ability to work effectively and drive results as part of a team • Excellent communication and interpersonal skills, with ability to present to varying group sizes • Ability to excel in a high-energy, fast-paced environment • Willingness to be flexible with work hours • Business acumen and ability to understand the business needs of CSSD and OR • Ability to deliver consistent and effective communication across organizational levels • Ability to plan, organize, and oversee highly complex and strategic assignments involving multiple teams and individuals • Fluent in English and local language as required • Ability to travel overnight up to 70% • Must complete appropriate training to act as a Medical Device Consultant (Medizinprodukteberater) in Austria and Germany, as required by law

🏖️ Benefits

• Remote work arrangement; onsite attendance when requested by the leader • Professional development and long-term growth support • Equal employment opportunities and protection from discrimination and harassment