Partner Engagement Desk Specialist

🕒 October 15

🇲🇾 Malaysia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

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Inviso

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Inviso is a Microsoft Cloud Solution Provider (CSP) that specializes in transformative technology solutions tailored for an AI-driven world. With over 20 years of experience as a proven Microsoft partner, Inviso offers a range of services including data analytics, business process automation, cybersecurity, and data governance. Their mission is to help organizations optimize their use of Microsoft technologies to enhance productivity and secure their operations. Inviso leverages advanced AI technologies and provides expert guidance to drive meaningful organizational transformation, ensuring that clients can thrive in a secure, modern work environment.

📋 Description

• Guide partners through Microsoft’s investment programs, including Azure Innovate, Copilot Accelerate, CSI, and MCI • Coach partners on building and managing their pipeline, including inbound nominations and co-sell readiness • Conduct partner check-ins, onboarding sessions, and deal coaching reviews • Manage day-to-day operational requests, mailbox management, and data hygiene • Track and report KPIs such as opportunity stage movement, win rates, and program funding impact • Maintain business process documentation, FAQs, and partner-facing resources • Generate and analyze dashboards for partner insights • Identify trends and gaps in partner performance and recommend improvements • Support monthly business reviews and performance tracking across solution areas • Liaise between partners and internal Microsoft stakeholders • Help partners navigate Microsoft’s organizational structure, opportunity owners, and escalation paths

🎯 Requirements

• 3+ years of experience in partner operations, business program management, or customer success roles • Strong understanding of Microsoft’s partner ecosystem and investment programs • Excellent communication and interpersonal skills • Ability to work across cultures and time zones • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook • Strong Excel skills • Bachelor’s degree in Business Administration, Marketing, or a related field preferred • Experience supporting partners in cloud transformation or digital sales environments • Familiarity with co-sell motions and Microsoft Commerce Incentives (MCI) • Ability to manage multiple priorities in a fast-paced, matrixed environment • Language proficiency in English and Japanese

🏖️ Benefits

• Inpatient and outpatient medical care • Paid annual leave • Public holidays • Annual training allowance • Continuous learning • Mentorship • Collaboration • Career development • Competitive, fair, and flexible compensation package

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