Partner Success Specialist – Microsoft 365 Copilot

🔥 0 minutes ago

🇲🇾 Malaysia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Inviso

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Inviso is a Microsoft Cloud Solution Provider (CSP) that specializes in transformative technology solutions tailored for an AI-driven world. With over 20 years of experience as a proven Microsoft partner, Inviso offers a range of services including data analytics, business process automation, cybersecurity, and data governance. Their mission is to help organizations optimize their use of Microsoft technologies to enhance productivity and secure their operations. Inviso leverages advanced AI technologies and provides expert guidance to drive meaningful organizational transformation, ensuring that clients can thrive in a secure, modern work environment.

📋 Description

• Drive Microsoft 365 Copilot trial adoption across ASEAN by engaging CSP partners and resellers • Enable customer trial activation, accelerate adoption, and support trial-to-paid conversion • Engage partners and resellers through group and one-to-one sessions and email • Deliver enablement on Copilot trial offers, activation processes, and customer qualification • Coach partners on identifying customer opportunities and driving trial adoption • Support customer qualification, trial setup, and activation • Monitor trial progress and resolve activation or adoption blockers • Drive customer engagement and support trial-to-paid conversion planning • Manage reseller and customer pipelines from outreach through conversion • Maintain CRM/tracker accuracy and activation evidence • Monitor KPI performance, identify risks, and escalate issues • Track outreach, activations, adoption, and conversion metrics • Provide performance updates and actionable insights • Support business reviews and continuous process improvement • Partner with Microsoft teams, distributors, and resellers for program execution • Coordinate technical and operational escalations when required

🎯 Requirements

• 2–4 years of experience in partner development, inside sales, customer success, channel management, or program operations • Strong communication, stakeholder management, and presentation skills • Experience managing pipelines and outbound engagement activities • Proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook, Teams) • Ability to manage multiple priorities in a fast-paced environment • Experience with Microsoft partners, CSP, or cloud solutions • Familiarity with Microsoft 365, Copilot, and subscription services • Experience supporting trials, adoption programs, or customer success initiatives • Additional ASEAN language skills are an advantage

🏖️ Benefits

• Competitive, fair, and flexible compensation package • Inpatient and outpatient medical care • Paid annual leave and public holidays • Annual training allowance