Healthcare Compliance Coordinator – ABA Services

🔥 16 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

👻 Ghost score 10%

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Logo of iSTA Solutions

iSTA Solutions

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

📋 Description

• Run daily reports on the Rethink platform to identify unsubmitted or unverified session notes from the previous day • Follow up with RBTs via email, phone, and text to remind and assist them in completing session notes • Use existing email templates for consistent communication • Identify technical issues or barriers preventing timely submission and escalate concerns to the supervisor when necessary • Maintain accurate records of follow-up communications and outcomes • Build positive, supportive relationships with field staff to encourage compliance • Collaborate with team members to resolve recurring issues and improve the submission process

🎯 Requirements

• Fixed fibre line with a minimum speed of 25 Mbps upload and download • Ability to support a wired Ethernet connection • Reliable power backup solution for load shedding and power outages • Must be located in South Africa • Familiarity with Applied Behaviour Analysis (ABA) practices and the role of RBTs highly advantageous • Proficiency in electronic health record systems • Experience with the Rethink platform is a plus • Strong verbal and written English communication skills • Strong organizational skills and ability to manage a high volume of daily follow-ups • Problem-solving skills • Ability to maintain confidentiality and handle sensitive information professionally, including HIPAA • Understanding of ABA terminology and session-note importance beneficial • Experience in a compliance or quality assurance role within healthcare beneficial • Ability to adapt communication style to different personalities and situations

🏖️ Benefits

• Work on all South African public holidays, with compensation in accordance with the BCEA • Fully remote work • Monday–Friday working schedule

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