Medical Scribes Team Lead

đŸ”„ 1 minute ago

đŸ‡”đŸ‡­ Philippines – Remote

⏰ Full Time

🟠 Senior

✹ Team Lead

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Logo of iSTA Solutions

iSTA Solutions

1001 - 5000 employees

đŸ„ Healthcare

📩 Logistics

📣 Marketing

Healthcare ‱ Logistics ‱ Marketing

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

📋 Description

‱ Plan daily workflow and assignments ‱ Monitor productivity and 40-chart target ‱ Manage coverage, pending tasks, and workload ‱ Audit scribe documentation for accuracy and completeness ‱ Track quality trends and provide weekly reports ‱ Conduct coaching and performance reviews ‱ Create improvement plans and apply feedback ‱ Prepare weekly production and issue reports ‱ Provide leadership updates ‱ Train and onboard new scribes ‱ Provide ongoing support, feedback, and escalation ‱ Convert transcribed diagnostic test results, procedures, and consultation notes into applicable report formats ‱ Type out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon ‱ Collaborate with team members and other departments to improve overall customer experience

🎯 Requirements

‱ Must be a graduate of any medical course ‱ With at least 1 year Team Lead / Supervisory / SME experience under a healthcare account ‱ Must have 2 years of Medical Scribes experience (Live Scribing) ‱ With experience in ECW ‱ Averaging 50-60 WPM ‱ Excellent verbal and written English skills ‱ Amenable working night shift

đŸ–ïž Benefits

‱ Competitive salary and benefits ‱ Health Insurance with free dependents ‱ 10%-night differential ‱ Attendance Bonus ‱ Paid time off ‱ Convertible to cash leave credits ‱ Performance Appraisal ‱ Work-life balance ‱ A focus on growing your career path with us ‱ We encourage you to follow your passions and learn new skills ‱ Strong culture and values-driven leadership ‱ We create opportunities for you to learn and grow at any stage of your career ‱ Continuous learning and innovation ‱ We foster an all inclusive environment where everyone thrives

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