Senior Infrastructure Engineer – Citrix VDI

Job not on LinkedIn

🔥 3 minutes ago

💃 Latin America – Remote

⏰ Full Time

🟠 Senior

👷 Infrastructure Engineer

👻 Ghost score 12%

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Logo of ITTConnect

ITTConnect

11 - 50 employees

Founded 2017

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

ITTConnect is a staffing agency that specializes in connecting IT professionals with companies across various industries in the USA and Latin America. They provide tailored recruitment solutions including IT recruiting, staff augmentation, and executive search services. The company utilizes a network of specialized IT recruiters and cutting-edge recruiting tools to efficiently meet the staffing needs of their clients, ensuring quality and a high submit-to-hire ratio.

📋 Description

• Own the golden image and machine catalog lifecycle, including building, patching, testing, releasing, and clean rollback • Troubleshoot session, profile, and application delivery issues, including logon duration, profile containers, printing, peripherals, and protocol performance • Manage platform access layers, including gateways, brokers, certificates, and MFA integration • Serve as technical lead during VDI-impacting incidents and drive resolution • Right-size host pools and delivery groups using session and resource data • Manage autoscale, power management, and cloud consumption • Automate image builds, catalog updates, and health checks using scripting and platform APIs • Write root cause analyses, execute structured change management, and maintain technical documentation • Lead VDI project delivery including scoping, estimation, design, migration, and implementation • Provide client status reporting and best-practice guidance • Mentor junior engineers • Collaborate with infrastructure, network, and service desk teams • Work with a global network operations center handling first-line monitoring and triage

🎯 Requirements

• 12+ years in infrastructure engineering • At least 3 years focused on VDI or end-user computing platforms • Fluent in English • Hands-on ownership of at least one enterprise VDI platform at depth: Citrix Virtual Apps and Desktops or DaaS, Azure Virtual Desktop, or Omnissa Horizon • Working familiarity with the other two VDI platforms • Strong Windows Server and Windows client administration, including Group Policy, Intune, and profile management • Working knowledge of compute, storage, and networking layers beneath VDI, including VMware vSphere or Azure, shared storage, load balancing, DNS, and certificates • Automation ability using AI tooling, scripting such as PowerShell or an equivalent, and direct work against platform APIs • Experience writing formal root cause analyses and working inside a structured change management process • Clear client-facing communication and ability to work independently across multiple client environments • Prior MSP or other multi-client experience, ideally supporting several customer environments at once • Associate's or bachelor's degree in information technology or a related field, or equivalent hands-on experience • Preferred: Citrix, Microsoft (AZ-140), Omnissa VDI, or comparable virtualization certification • Preferred: Experience with application layering or packaging and GPU-backed or graphics-intensive workloads • Preferred: Experience with VDI monitoring and analytics tooling such as Citrix Director, ControlUp, or Azure Monitor

🏖️ Benefits

• Remote position • Work from home • Remote work anywhere in LATAM

Apply Now

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