Service Technician, Field Service

🕒 February 16

🗣️🇩🇪 German Required

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Logo of ITW

ITW

10,000+ employees

🤝 B2B

🔧 Hardware

B2B • Hardware

ITW is a global, multi-industry manufacturing leader (Illinois Tool Works Inc. ) founded in 1912 and built around a proprietary business model. The company operates through seven industry-leading segments and more than 80 global divisions to deliver customer-focused industrial solutions—ranging from components and fastening systems to food-preservation and motion-powering technologies. ITW emphasizes innovation, sustainability, and strong margins and returns while serving primarily business customers worldwide.

📋 Description

• Take on responsibility as a field service technician after successful completion of the training program • Perform service tasks such as commissioning new equipment, maintenance, training, and troubleshooting • Receive assignments from the control center in Dinslaken via mobile phone and laptop • Start flexibly from home to the next assignment • Willingness to stay overnight in hotels is required

🎯 Requirements

• Completed vocational training with an electrical engineering background (ideally trained as a mechatronics technician) • Experience and proven success in field service desirable • Experience in customer-facing roles or a strong customer-service orientation • Willingness to travel, occasionally with hotel overnight stays (approx. 2 nights/week) • Structured working style, persistence and assertiveness • Fluent written and spoken English • Good PC skills and a valid driver's license

🏖️ Benefits

• Secure permanent employment • Friendly and motivated team • Dynamic teamwork and recognition of good performance • Varied field service activities • Attractive salary and overtime policy • Company car without branding, also available for private use • Ongoing training program • Regular team activities

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