Key Account Team Lead, DACH/NL

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Jellycat

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

<Jellycat> Jellycat is a London-founded designer and maker of soft plush toys and gift products, beloved worldwide for whimsical, collectible stuffed animals and novelty “Amuseables.” Founded in 1999 and operated from the House of Jellycat studio, the company sells through toy and gift retailers and online channels, supporting global wholesale and direct-to-consumer distribution with design-led product development.

📋 Description

• Leading, coaching and developing a high-performing team across DACH and the Netherlands. • Setting clear objectives, supporting career development and creating a collaborative, high-performing team culture. • Driving the commercial performance of strategic partners and premium department stores across the region. • Developing and delivering annual and long-term commercial strategies that support sustainable growth. • Building and maintaining strong relationships with key retail partners while managing selected strategic accounts. • Identifying new business opportunities and expanding Jellycat's presence with premium retail partners. • Championing exceptional in-store execution, visual merchandising and customer experience in line with Jellycat's premium brand standards. • Partnering with internal teams to deliver accurate forecasting, budgeting, sales planning and operational excellence. • Using sales data and market insights to identify opportunities, monitor performance and support commercial decision-making. • Representing Jellycat across customer meetings, showrooms, market visits and industry events throughout the region.

🎯 Requirements

• At least five years' experience in senior wholesale sales or key account management, ideally within premium or luxury retail. • Proven experience leading, motivating and developing successful commercial teams. • A strong track record of growing key accounts, retail partnerships and sales performance. • Experience working with premium or luxury brands and an understanding of maintaining brand positioning. • Excellent relationship-building, communication and stakeholder management skills. • Strong analytical skills, with advanced knowledge of Excel and PowerPoint. • Experience managing budgets, forecasts and commercial performance. • Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. • Fluency in both German and English, written and spoken. • Flexibility to travel extensively across DACH and the Netherlands, including regular overnight stays and occasional international travel.

🏖️ Benefits

• Discretionary Bonus Scheme • Private Medical Insurance • Group Life Cover • 25 days paid holiday • Hybrid working • Employee Assistance Program • Private Chef • Regular social & team events • Contributory Pension Scheme