
10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
🔥 2 minutes ago
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10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
• Run discovery with business line teams through interviews, workshops and observation of live work • Document how work is done today, who does it, and where cost and effort sit • Map current-state and target-state processes, recording volumes, handoffs, systems, exceptions and cycle times • Build quantitative baselines from time, volume and cost data and maintain assumption logs • Prepare model inputs, run sensitivity checks and maintain evidence supporting savings • Write business requirements, user stories and acceptance criteria for the Automation and AI pillar • Answer design questions as the build progresses • Prepare implementation-plan inputs covering process changes, role changes, dependencies and business decisions • Support user acceptance testing and rollout with transformation-team PMO and project-management resources • Capture adoption and usage data after go-live so benefits can be traced • Use AI agents for transcription, synthesis, analysis and documentation, verifying their output against source material • Maintain consistent documentation standards across business analysts and process-mapping colleagues • Contribute to reusable templates, process libraries and design patterns • Raise risks, scope changes and data gaps with the Strategy and Design Lead, with a recommended way forward
• 5 or more years in business analysis, process improvement, operations consulting or transformation delivery • Process mapping and current state documentation to a recognised notation or agreed standard • Requirements elicitation and writing, including interviews, workshops, user stories and acceptance criteria • Quantitative analysis, with Excel to a high standard and the ability to build a baseline from raw volume, time and cost data and show the working • Ability to run discovery conversations with experienced operational staff and establish how work is actually done • Fast and agile ways of working, comfortable operating with incomplete information and iterating to an outcome • Practical understanding of what AI and automation can do and where they fall short • Ability to work with AI agents and incorporate them into delivery, including checking their output • Ability to set own priorities and timelines with minimal guidance, present finished work for sign off, and escalate issues early • Fluent written and spoken English for daily work with colleagues and stakeholders across time zones • Consulting, strategy or transformation practice background (preferred) • Power BI or a comparable tool for data analysis and visualisation (preferred) • Offshoring, shared service or platforming experience (preferred) • Real estate services, facilities management or comparable global services experience (preferred) • Exposure to automation or AI delivery, including writing requirements for workflow automation, agents or data products (preferred)
• Remote work arrangement • Reasonable accommodations for individuals with disabilities
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