Director, Product Design

Job not on LinkedIn

🔥 3 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

👻 Ghost score 25%

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Support end-to-end O2C product design strategy from concept through launch and iteration • Direct the design, modification, and evaluation of O2C solutions across billing, accounts receivable, and third-party integrations • Partner with Product Owners and Product Support to balance current-state support with forward design work • Build and maintain a performance framework covering design quality, process efficiency, and business value • Present strategic roadmaps and investment cases to Finance Technology leadership and the O2C Steering Committee • Guide design of O2C enhancements including contract asset handling, credit note automation, and client onboarding • Identify opportunities to streamline billing and contract processes through digitization, automation, and agentic AI • Ensure design decisions support financial close, month-end reporting, revenue assurance, regional regulatory requirements, and internal controls across 60+ countries • Research and propose GenAI use cases including intelligent cash application, proactive collections optimization, automated dispute resolution, and working-capital forecasting • Build ROI-based business cases for GenAI and automation initiatives • Make and defend build-vs-buy decisions on AI and automation tooling, including vendor selection, platform integration, and total cost of ownership • Extend agentic workflow design across integrations with payment gateways, banks, treasury platforms, and CRM systems from concept to production • Partner with Enterprise Data & AI teams on technical feasibility and enterprise AI governance • Apply audit and compliance principles, including SOX, to billing and revenue-related workflows • Maintain audit- and compliance-ready design documentation • Participate in monthly O2C Steering Committee and quarterly CFT Portfolio Review governance forums

🎯 Requirements

• 10+ years' experience with a major ERP finance platform supporting Order-to-Cash operations, with strong preference for PeopleSoft FSCM 9.2 • Deep functional expertise across the O2C lifecycle: contracts, billing, accounts receivable, credit management, collections, cash application, and experience delivering change with tangible benefits • Strong understanding of financial close, month-end reporting, and revenue assurance processes in a global, multi-entity environment • Experience contributing to at least one global ERP rollout or large-scale finance transformation program • Excellent communication and stakeholder management skills with demonstrated ability to engage and influence senior finance and technology stakeholders • Proven experience scoping, validating, and deploying AI/ML or automation use cases in finance operations, with ability to provide specific examples of business value delivered • Hands-on experience with Generative AI tools and platforms such as Azure OpenAI, AWS Bedrock, Google Vertex AI, or Oracle AI DP/Apex • Familiarity with agentic workflow frameworks such as LangChain, AutoGen, or similar orchestration tools • Experience implementing AI solutions subject to financial controls and SOX requirements, with understanding of explainability and auditability needs • Working knowledge of cloud-based AI/data platform capabilities and enterprise integration patterns • PeopleSoft or Oracle certification/accreditation • Change management or transformation leadership experience, particularly introducing AI/automation capabilities to finance operations teams

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities • 40 scheduled weekly hours

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