Customer Support – Telecommunications

Job not on LinkedIn

🕒 August 26

🇧🇬 Bulgaria – Remote

💵 €1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 30%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Traveler GmbH

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

💼 Consulting

✈️ Travel

🏨 Hospitality

Consulting • Travel • Hospitality

Job Traveler GmbH is a recruitment and relocation service that connects German-speaking jobseekers with international employers across Europe. The company operates a job listing platform and provides application support, candidate matching, and relocation assistance (including flight compensation), working directly with partner employers and charging them a placement fee while offering services free to candidates. Founded in 2020 with a small team, Job Traveler focuses on roles in customer service, hospitality, marketing, and related fields for people seeking work abroad.

📋 Description

• Handle customer inquiries professionally by phone and email • Provide support with technical issues and identify suitable solutions • Assist customers with questions about billing, tariffs, and mobile products • Record product complaints and address them promptly • Inform customers about relevant products and offers • Identify sales and cross-selling opportunities • Share recurring customer feedback with the team and contribute to continuous service improvement

🎯 Requirements

• German proficiency at C1 level or higher • English proficiency at B1 level or higher • Completed secondary education • Interest in technical topics and mobile products • Ideally, previous experience in customer service, technical support, or a call center • Willingness to live and work in Bulgaria • EU citizenship

🏖️ Benefits

• Performance bonus of up to 10% • Unlimited sales bonus • Monthly meal allowance of up to €100 • Flight costs covered • Accommodation allowance for the first three months • Private health insurance • Free sports and leisure activities • Permanent employment contract • No night or weekend shifts • Compensation for the flight’s CO₂ emissions and a personal climate protection certificate