Bilingual Pre-Suit Case Manager

🔥 1 minute ago

🌐 Honduras, El Salvador, +5 more countries – Remote

🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇨🇱 Chile – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇲🇽 Mexico – Remote

💵 $1.2k - $1.3k / month

⏰ Full Time

🟢 Junior

💬 Bilingual

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Communicate compassionately with clients and respond to case-related questions within the role's scope • Build professional client relationships and provide regular case updates • Manage a pre-suit personal injury caseload from intake through the settlement demand stage • Protect confidential client and case information • Use Microsoft Outlook, Word, Excel, and Teams for daily work and team communication • Handle approximately 16 to 30 calls per day • Collaborate with attorneys and team members on case status, documentation, and next steps • Manage competing priorities and keep assigned cases moving forward • Track case progress and follow up on outstanding records, information, and documentation • Maintain complete and accurate electronic case files • Prepare case summaries, settlement demand packages, and correspondence for attorney review • Gather, organize, and review medical records, medical bills, insurance information, and supporting case documents

🎯 Requirements

• Availability during office hours between 8:00 a.m. and 5:00 p.m. Central Standard Time • Proficiency with Microsoft Outlook, Microsoft Word, Microsoft Excel, and Microsoft Teams • Minimum of 1 year of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies • Advanced/native-level English skills, written and spoken • Prior paralegal experience is required • Personal injury experience is preferred • Knowledge of pre-suit case management • Personal injury case support skills • Client relationship management • Verbal and written communication • Medical record and billing review • Insurance documentation review • Demand package preparation • Legal correspondence • Electronic file management • Organization and time management • Attention to detail • Independent judgment • Prioritization and multitasking • Compassionate client service • Reliability and accountability • Team collaboration • English and Spanish languages

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