Case Intake Coordinator III

Job not on LinkedIn

🔥 3 minutes ago

🌐 Brazil, South Africa – Remote

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💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Case Coordinator

👻 Ghost score 20%

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Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Manage intake overflow and ensure all inquiries are addressed promptly • Assist with case manager intake processes • Ensure all records and information are complete and accurately entered into company systems • Coordinate with internal teams to support case progression and client service needs • Support early onboarding activities for new cases • Answer inbound phone calls and respond to emails in a professional and timely manner • Review, organize, and maintain client documentation

🎯 Requirements

• Reliable • Strong customer service skills • Professional phone etiquette • Quality assurance • English proficient • Communication skills written/verbal • Organized • Attention to detail • Sales background preferred

🏖️ Benefits

• Remote work opportunity • Great Place to Work Certification company environment

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