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Case Manager – Personal Injury

🔥 1 minute ago

💵 $1.2k - $1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Job Duck's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Job Duck

Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Prioritize multiple active cases while maintaining exceptional attention to detail. • Manage the day-to-day progress of multiple personal injury cases from intake through resolution. • Support the case lifecycle, including client intake, investigation, evidence gathering, litigation support, and settlement preparation. • Gather, organize, and review case documentation for accuracy and completeness. • Identify potential issues or delays and proactively communicate them to the legal team. • Maintain organized and up-to-date electronic case files. • Assist with administrative and case management tasks to support the legal team and ensure efficient workflow. • Coordinate and monitor case deadlines, ensuring all tasks are completed accurately and on time. • Maintain regular communication with clients, providing updates and ensuring a positive client experience. • Coordinate with attorneys, insurance companies, medical providers, and other parties involved in each case. • Track case activity and document all communications within the firm's case management system.

🎯 Requirements

• Timezone: CST • Experience supporting Personal Injury cases is required. • Experience managing the full case lifecycle, from client intake through investigation, litigation support, and settlement, is highly preferred. • Ability to manage multiple active cases while maintaining accuracy and meeting deadlines. • Strong written and verbal English communication skills. • Comfortable communicating with clients in a professional and empathetic manner. • Experience coordinating with attorneys, clients, medical providers, insurance companies, and other third parties is preferred. • Ability to work independently while collaborating effectively with a legal team. • Expected call volume: Approximately 16 to 30 calls per day. • Experience managing Personal Injury cases. • Strong case management and project management skills. • Excellent organizational and time management abilities. • Detail oriented with the ability to identify discrepancies and potential issues. • Outstanding written and verbal communication skills. • Active listening skills. • Empathetic and client focused approach. • Ability to prioritize multiple deadlines simultaneously. • Critical thinking and problem solving skills. • Ability to work collaboratively within a legal team. • Professionalism and confidentiality when handling sensitive information. • Strong follow up and case coordination skills.

🏖️ Benefits

• Remote job opportunity • Great Place to Work Certification environment • Recruiter guidance throughout the application process

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