Intake and Case Management Specialist

🔥 7 minutes ago

🌐 Brazil, South Africa – Remote

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💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Intake Specialist

👻 Ghost score 20%

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Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Guide potential clients through the intake process outside traditional business hours • Collect critical case information accurately • Request, track, and follow up on medical records • Conduct intake interviews and gather detailed information from potential clients • Maintain organized records to support case progression • Receive, review, and organize client documentation • Assist with case management tasks during non-peak periods • Review documentation and support overnight operations

🎯 Requirements

• Reliable • Strong customer service skills • Professional phone etiquette • Sales background preferred • Quality assurance • English proficient • Communication skills written/verbal • Organized • Attention to detail

🏖️ Benefits

• Remote job opportunity • Great Place to Work Certification • Recruiter guidance through the application process

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