Legal Administrative Assistant

🔥 56 minutes ago

🌐 Brazil, South Africa – Remote

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💵 $1k - $1.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚖️ Legal Assistant

👻 Ghost score 19%

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Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Upload, label, and organize documents within the appropriate digital folders • Maintain accurate and orderly folders in the organization’s internal system • Conduct follow-up calls with existing clients when needed • Send invoices and payment information to clients • Support consultation payment collection through LawPay when assigned • Communicate with patience and compassion when assisting individuals experiencing difficult circumstances • Route prospective new clients to the appropriate intake team member • Provide general administrative support to the team • Protect confidential client and case information • Serve as the initial point of contact for incoming callers • Escalate documents, questions, and client matters to the appropriate team member • Answer calls professionally and gather relevant background information • Request and receive documentation from prospective and existing clients • Explain which documents callers need to provide • Ask initial screening questions regarding the caller’s location and type of case

🎯 Requirements

• Full time availability during Eastern Time business hours is required • Schedule is 8:00 a.m. to 5:00 p.m. Eastern Time • English fluency and strong verbal communication skills are required • Comfort handling approximately 16 to 30 calls per day is required • Ability to learn and follow the organization’s internal folder management system is required • Experience answering professional phone calls is preferred but not required • Legal experience is not required • Experience with Grasshopper, LawPay, and Dropbox is preferred • This role does not include email or calendar management

🏖️ Benefits

• Remote job opportunity • Great Place to Work Certification environment

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