Legal Office Intake Coordinator

🔥 14 minutes ago

🇧🇷 Brazil – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Attorney / Lawyer

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Follow up with leads consistently and document all communication and next steps • Upload, organize, and maintain client documents in the appropriate systems • Send welcome emails and provide clients with lists of documents they need to gather • Manage prospective client intake and support clients throughout the onboarding process • Schedule consultations, appointments, meetings, and court dates accurately • Check voicemails regularly and ensure messages receive appropriate follow up • Place outgoing calls and respond to client inquiries with empathy and professionalism • Follow up with prospective and existing clients by telephone and email • Manage the attorney’s calendar and monitor the schedule to prevent conflicts • Navigate the firm’s court system to assist with scheduling and court date coordination • Use RingCentral to manage client calls and voicemail communications • Maintain accurate client, consultation, and matter records • Manage and update client and lead information in MyCase • Collect consultation payments and maintain accurate payment records • Track outstanding fee agreements and follow up with clients to collect completed copies • Prepare and send fee agreements for signature • Provide dependable administrative support to help the legal team maintain an organized and responsive client experience • Protect confidential client and firm information at all times • Use Microsoft Word, Excel, Adobe, and other approved tools to complete administrative tasks • Support the implementation and maintenance of standard operating procedures

🎯 Requirements

• Three to five years of experience as an assistant, intake specialist, legal receptionist, or similar support professional within a law firm • Previous experience supporting client intake, onboarding, calendar management, document collection, and follow up processes • Excellent spoken and written English • Strong customer service and professional communication abilities • Experience using standard operating procedures is highly appreciated • Experience with MyCase is highly appreciated • Proficiency with Microsoft Office Suite, including Word and Excel • Familiarity with Adobe for reviewing and managing documents • Experience with RingCentral or a comparable business phone system • Ability to learn and navigate the firm’s specific court system • Availability to work from 9:00 a.m. to 6:00 p.m. Central Time

🏖️ Benefits

• Remote work opportunity • Great Place to Work Certification workplace culture