SEO/AI Search Account Manager

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Jobrack

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Jobrack is a platform that helps companies hire remote team members from regions like Eastern Europe and South Africa. The company offers a range of hiring services, including a "Done With You" service that actively searches, screens, and tests candidates to ensure a good fit for the organization's needs. Jobrack is known for sourcing high-quality candidates who are committed to building long-term careers. The platform is noted for its simplicity, one-off fees, and dedicated support throughout the hiring process, providing a cost-effective solution for remote workforce acquisition.

📋 Description

• Manage a portfolio of up to 10 clients end-to-end as their main point of contact • Be on client calls, gather requirements, and translate them into orders/briefs for the delivery teams • Read through client questionnaires and onboarding data to understand the client and spot gaps • Feed inputs into the right delivery partner or into the company's internal AI app, then review outputs against client expectations • Communicate deliverables, timelines, and results back to the client • Handle grey area requests - judge whether something is scope creep or a normal question, and make the call • Proactively manage blockers by finding small next steps to keep projects moving rather than just waiting • Leverage AI tools (ChatGPT, Claude, internal apps) day-to-day to work efficiently

🎯 Requirements

• Strong spoken and written English • Solid client-facing relationship skills - able to handle difficult clients with emotional regulation • Agency experience - either as an account manager (3-5+ years) managing accounts, or strong technical/SEO background that can pick up account management • Ability to make judgement calls rather than only following a checklist/SOP • Comfortable leveraging AI tools in your workflow • Able to understand SEO/AI search strategy well enough to go toe-to-toe with SEO specialists and clients • Brownie points for: Direct hands-on SEO or AI search (GEO) experience • Experience working with marketing agencies delivering SEO services • Ability to grow into an Account Director-type role managing clients fully end-to-end

🏖️ Benefits

• All public holidays off • Company closes for around two weeks at Christmas/New Year plus the first week of January • Team off-sites

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