Front Office Technical Agent

Job not on LinkedIn

🔥 0 minutes ago

🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Agent

👻 Ghost score 25%

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🗣️🇳🇱 Dutch Required

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Logo of Job Squad

Job Squad

11 - 50 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Job Squad is an online platform that connects candidates with job opportunities across various locations and industries. They offer services in multiple languages and cater to a global audience with a special focus on customer support and business development roles. With a strong presence in numerous countries, they provide both remote and in-office job options. Job Squad’s website also emphasizes user experience, employing cookies for enhanced analytics and marketing purposes.

📋 Description

• Serve as the first point of contact for customers experiencing technical issues • Handle mainly incoming calls • Provide support and advice on fixed and mobile networks, broadband and carrier coverage, television, and Wi-Fi connectivity • Assist customers with account login problems, GPS signal issues, poor Wi-Fi or TV connections, malfunctioning remote controls, and other technical challenges • Recognize and act on sales opportunities

🎯 Requirements

• Speak and write Flemish at a native level • English at a basic level (B2) • Experience in sales, commercial roles, or customer care is preferred • Good understanding and level of computer handling skills • Commercial mindset • Motivated to learn • Structured communicator • Patient and empathetic

🏖️ Benefits

• Performance bonus • Relocation package (including flight and initial hotel) • Private health insurance • Career development opportunities within the company (become senior agent or team leader) • Paid training period • 40 hours work week, Monday–Friday • Fully remote work from home in Greece

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