Joshua Aguirre LLC
1 - 10 employees
🤝 Non-profit
⚽ Sports
Non-profit • Sports
Joshua Aguirre LLC is a personal brand and community-focused organization centered on Joshua Aguirre, a martial artist who shares news, videos, photo galleries, and updates about competitions, trips, and community projects. The site highlights a JOSHUA Foundation with fundraising and donation calls, foundation projects, and a focus on community impact and storytelling. Content emphasizes media (videos, social posts) and outreach to supporters and donors.
Customer Support Agent – French, English
Job not on LinkedIn
🕒 February 25
🗣️🇫🇷 French Required
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Joshua Aguirre LLC
1 - 10 employees
🤝 Non-profit
⚽ Sports
Non-profit • Sports
Joshua Aguirre LLC is a personal brand and community-focused organization centered on Joshua Aguirre, a martial artist who shares news, videos, photo galleries, and updates about competitions, trips, and community projects. The site highlights a JOSHUA Foundation with fundraising and donation calls, foundation projects, and a focus on community impact and storytelling. Content emphasizes media (videos, social posts) and outreach to supporters and donors.
📋 Description
• Provide exceptional customer support via phone, chat, and email • Assist clients with questions, product details, and troubleshooting • Record accurate and up-to-date information in internal CRM tools • Build trust and maintain strong relationships with every interaction • Ensure satisfaction, loyalty, and retention through quality service • Meet performance targets in service, quality, and efficiency • Share feedback and contribute to process improvements
🎯 Requirements
• Fluent in French (C1) and English (B2 minimum) • Previous experience in customer support or contact center roles • Strong communication and active listening skills • Organized, proactive, and solutions-oriented • Empathetic and professional with every customer • A true team player who collaborates and grows with colleagues
🏖️ Benefits
• Full training (3–4 weeks, Monday–Friday, 09:00–18:00) • Relocation support for candidates moving to Portugal • Private Health Insurance (active from Day 1, free after 6 months) • Meal Allowance : €7.23 net/day • Transport Allowance : €20/month • Career mobility across global office locations • 22 paid holidays per year (note: not available during initial training period)
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