Sales Engineer

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JumpCloud

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

☁️ SaaS

🔐 Security

🏢 Enterprise

💰 $66M Series F on 2021-10

SaaS • Security • Enterprise

JumpCloud is a unified identity, device, and access management platform that helps organizations centrally manage and secure their IT infrastructure across multiple operating systems and devices. It provides comprehensive solutions for cross-platform device management, cloud-first directory services, Active Directory modernization, and hybrid work enablement. JumpCloud enhances security through features such as zero trust security, passwordless authentication, and multi-factor authentication. Its platform supports automated onboarding and offboarding, identity lifecycle management, conditional access, and compliance management. JumpCloud integrates with various HR systems and offers SaaS management, allowing companies to streamline IT operations and reduce complexity. Trusted by organizations worldwide, JumpCloud is recognized for its ability to unify and secure digital workplace environments efficiently and effectively.

📋 Description

• Acting as the technical trusted advisor to provide consultative support for organizations across the South East Asia region (SEA) evaluating the JumpCloud platform • Providing tailored product demonstrations • Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges • Support direct and partner sales teams with product related questions and skill development • Building relationships with partners through technical enablement and co-selling • Assist prospects with setup and configuration of free trials • Provide technical Q&A to prospects as they progress through trial • Assess prospect readiness to enter a formal sales cycle • Understand implementation best practices to advise on the quickest customer time to value • Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve • Provide evaluation framework for prospects to follow in their POC

🎯 Requirements

• Excellent written and verbal communications skills with the ability to communicate in local languages such as Mandarin, Cantonese and English • Skilled at breaking down complex tasks into simple actionable steps for customers • Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience • Desire and ability to learn new complex concepts • 3-5+ experience in a technical Sales Engineering or similar role • Strong knowledge of Cloud/SaaS technologies • Strong understanding of Active Directory environments • Understanding of networking Fundamentals • Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS, SCIM and JIT • Familiarity with MDM, RMM, or similar endpoint solutions • Familiarity with MFA technologies such as TOTP, WebAuthn • Experience configuring and deploying identity and/or directory solutions • Experience with both direct and channel/partner sales cycles.

🏖️ Benefits

• JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. • Scam Notice: JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. • All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker.