Senior Technical Content Analytics Manager

🕒 August 25

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

📉 Data Analyst

👻 Ghost score 12%

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Karat

201 - 500 employees

👥 HR Tech

🏢 Enterprise

☁️ SaaS

💰 Funding Round on 2022-04

HR Tech • Enterprise • SaaS

Karat is a company that provides an innovative, end-to-end solution for technical hiring. Its platform improves the quality, efficiency, and equity of the hiring process for organizations by offering 24/7 interviews and unlimited capacity with expert interviewers. Karat aims to delight candidates with a fair, friendly, and engaging experience while reclaiming engineering bandwidth through real interviews. The company also focuses on equitable and inclusive hiring, internal mobility, and global hiring solutions, ensuring a diverse and well-evaluated pool of candidates. With its human and technology approach, Karat integrates seamlessly into existing processes, offering a reliable and consistent interview experience.

📋 Description

• Design, build, and maintain dashboards, metrics, and automated monitoring systems for content health and performance • Own measurement and monitoring of content quality, including score distributions, content equivalence, cheating indicators, and score clustering • Leverage AI solutions and agentic automation to scale content quality monitoring, investigation, and improvement • Develop theories, perform root-cause analyses, and validate solutions using data-driven processes • Own the feedback loop with Content Development and Architect teams • Monitor business and content-performance indicators and escalate concerning trends to leadership • Serve as subject matter expert on content quality, communicating trends, risks, recommendations, and performance updates to Content leadership and executive stakeholders • Use analytics to support fair, reliable, and consistent technical interview outcomes

🎯 Requirements

• 6+ years of experience in analytics or strategy roles with demonstrated ownership of business outcomes • Professional experience using modern AI tools (Claude, GPT, etc.) for complex data analysis and AI-Agent based automation workflows • Proven success leading data-driven strategy at scale • Deep expertise in SQL and large-scale data analysis • Fluency in data visualization and business intelligence tools (e.g., Metabase) • Strong critical thinking and problem-solving abilities • Executive-level communication skills and ability to influence cross-functional stakeholders • Native-level English proficiency with exceptional written and verbal communication skills • Comfort operating in ambiguous environments with significant autonomy and accountability • Must reside in Mexico City • Must be authorized to work in Mexico • No visa sponsorship provided

🏖️ Benefits

• 100% remote team operation • Diverse workforce and inclusive workplace • Accommodation support for disabilities or special needs

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