Reservations Agent

Job not on LinkedIn

🔥 2 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Reservations Agent

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Kendrick Recruitment

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

🏨 Hospitality

✈️ Travel

🎯 Recruiter

Hospitality • Travel • Recruitment

Kendrick Recruitment is a leading recruitment agency that provides end-to-end staffing solutions to match the right candidates with roles across the hospitality, travel and lifestyle sectors worldwide. The firm places talent into a wide range of positions — from front-of-house and food & beverage to management, spa, reservations and corporate support functions — and offers career advice and industry insights for both employers and jobseekers.

📋 Description

• Manage reservation enquiries received via telephone, email and online booking platforms • Process bookings, amendments, cancellations and special requests accurately and efficiently • Provide guests with detailed information regarding accommodation, lodge facilities, rates and experiences • Maintain accurate reservation records and ensure all guest information is updated • Liaise with the lodge team to communicate arrivals, departures, special occasions and guest preferences • Follow up on enquiries and convert potential bookings into confirmed reservations • Ensure all guest interactions reflect the high standards expected of a luxury safari establishment • Assist with administrative duties and reservation reports as required

🎯 Requirements

• Previous experience in a reservations role, preferably within a luxury lodge, hotel or safari environment • Excellent verbal and written communication skills • Strong organisational skills and exceptional attention to detail • Proficiency in reservation systems and general computer applications • A professional telephone manner and a guest-focused approach • Ability to multitask, work under pressure and meet deadlines • Proactive attitude and ability to work independently as well as within a team • Knowledge of safari lodge operations and the tourism industry would be advantageous