Student Enrolment Advisor

🔥 13 hours ago

🇦🇺 Australia – Remote

⏰ Full Time

⚪️ Entry-level

✨ Student Advisor

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Keypath Education

Keypath Education

501 - 1000 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Keypath Education is a global educational technology company that partners with universities to design, market, and deliver career-focused online higher-education programs. It operates an end-to-end technology and data platform (KeypathEDGE) to power program selection, predictive analytics, learning design, student recruitment, and student experience — including clinical and field placement management — serving university partners across the US and Asia-Pacific with particular emphasis on scaling healthcare programs.

📋 Description

• Connect with prospective students who have expressed interest in education programs • Make at least 4 hours of outbound calls daily and handle inbound inquiries about programs and applications • Respond to student queries via live chat and encourage phone conversations • Guide prospective students through decision-making to select suitable courses • Provide timely and accurate advice by phone, email, and web chat • Create personalised pathways for potential students using a consultative approach • Transform inquiries into successful enrolments and achieve enrolment targets • Track student progress and manage the pipeline • Follow up on incomplete applications and send deadline reminders • Update and maintain accurate CRM records • Join daily team huddles to share best practices and align on enrolment goals • Work independently and adapt the approach without relying on scripts • Collaborate with a supportive team focused on connection, learning, and growth

🎯 Requirements

• Proven experience in a sales role • Self-motivated and mission-driven • Natural relationship-building abilities • Proven track record of meeting KPIs or targets while delivering exceptional service across the pipeline • Attention to detail and ability to maintain accurate customer data • Ability to thrive in a fast-paced, purpose-led environment • Exposure to higher education is advantageous • Reliable internet connection and comfortable home workspace • Must reside in Australia • Must have full working rights in Australia • Preferred applicants may be required to complete a police check and other pre-employment checks • Full-time availability for 38 hours per week, Monday to Friday, 9am–7pm on a rotating roster, AEST/AEDST

🏖️ Benefits

• Competitive base salary and commission package tailored to experience • Flexible work arrangements: remote, office, or hybrid • Comprehensive online remote training • Full remote work setup including internet allowance • Paid mental health days • Comprehensive wellbeing support tools, including Toolkits for Digital Health and Mental Health support • Internal Academies for career and skill development, including the People Leader's Academy • Heavily discounted Master’s degrees from university partners • Access to LinkedIn Learning • Career progression opportunities • Supportive remote onboarding • Two weeks of shadowing with an experienced Student Enrolment Advisor • Ongoing support and training from the Team Leader and dedicated Sales Training team

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