Performance Monitoring Engineer

Job not on LinkedIn

🔥 45 minutes ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

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Logo of Keep IT Simple

Keep IT Simple

11 - 50 employees

Founded 1988

📦 Logistics

🏥 Healthcare

🔒 Cybersecurity

Logistics • Healthcare • Cybersecurity

Keep IT Simple (KIS) is an IT services and solutions provider based in Silicon Valley, serving customers throughout California and beyond since 1988. They specialize in providing expertise in cybersecurity, virtualization, cloud solutions, and consulting for network infrastructures, helping clients navigate and solve complex IT challenges. KIS is dedicated to delivering comprehensive, cost-effective IT solutions and exceptional customer service.

📋 Description

• Ensure the performance, availability, and reliability of business-critical applications and supporting services across cloud and hybrid environments • Expand monitoring coverage, improve alert quality, develop actionable dashboards, define performance baselines and service objectives, and support data-driven incident triage and root-cause analysis • Design, implement, and maintain Dynatrace monitoring for applications, services, and supporting infrastructure across cloud and on-premises environments • Install, configure, and troubleshoot Dynatrace components, including OneAgent, ActiveGate, and platform integrations • Validate monitoring coverage and data quality for newly onboarded and existing services • Establish monitoring standards for tagging, management zones, naming conventions, alert routing, dashboard patterns, and runbooks • Create and tune alerting strategies using events, problems, anomaly detection, thresholds, and performance baselines • Develop and maintain dashboards, reports, and service health views for engineering teams and leadership • Define and recommend performance monitoring KPIs, SLOs, and SLAs aligned with business outcomes • Analyze performance and capacity trends, identify degradation or scaling risks, and recommend remediation options • Support incident triage by analyzing traces, service flows, dependencies, logs, metrics, and user-experience signals • Lead deep-dive investigations into performance, reliability, and scalability issues • Collaborate with engineering and operations teams to isolate impact, determine root causes, and track remediation actions • Integrate Dynatrace with ITSM and collaboration workflows to support ticket creation, alert enrichment, and ownership routing • Automate monitoring onboarding and operational activities through APIs, scripting, CI/CD practices, and configuration-as-code approaches • Partner with application development and DevOps teams to instrument services and embed observability throughout the SDLC • Maintain technical documentation and contribute to the monitoring knowledge base • Provide guidance and training to teams adopting Dynatrace and observability practices

🎯 Requirements

• 5 or more years of experience in application development, DevOps, Site Reliability Engineering, platform engineering, or production operations supporting cloud or hybrid environments • Strong understanding of application performance monitoring and observability concepts, including metrics, logs, traces, dependency mapping, synthetic monitoring, alerting, SLOs, and SLAs • Experience troubleshooting production performance and reliability issues using telemetry and structured investigation methods • Working knowledge of distributed systems, microservices, containers, Kubernetes, Windows and Linux, HTTP, DNS, load balancing, and networking fundamentals • Experience with AWS or Azure environments • Experience with scripting and automation using PowerShell, Python, Bash, APIs, or equivalent technologies • Understanding of CI/CD practices and their use in scalable monitoring onboarding and operational automation • Ability to learn Dynatrace quickly and apply it to service onboarding, telemetry validation, dashboards, alert tuning, and troubleshooting • Strong analytical, problem-solving, communication, and collaboration skills • Fluent English, both written and spoken • Proven ability to work effectively with global, multicultural, and distributed teams • Hands-on experience with Dynatrace in enterprise environments preferred • Dynatrace Associate or Dynatrace Professional certification preferred • Experience administering Dynatrace at enterprise scale preferred • Experience with ITSM integrations and operational workflows preferred • Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field is preferred • Relevant professional experience may be considered in place of a specific academic background

🏖️ Benefits

• 100% remote working model • Schedule flexibility may occasionally be required for global meetings, critical incidents, or production activities • PJ (Pessoa Jurídica) contracting model • Exceptional-basis travel may be required

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