Program Operations Coordinator

🕒 March 18

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Koddi

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

☁️ SaaS

📱 Media

🏢 Enterprise

SaaS • Media • Enterprise

Koddi is an AI-powered commerce media platform that provides enterprise-grade ad technology and services for advertisers, publishers, and commerce companies. Its offerings include programmatic and on-site ad serving (Koddi Ads), a supply-side platform for commerce media (Koddi SSP), marketing and automation tools for franchise/local teams (Koddi Demand), and enterprise campaign management (Koddi Enterprise). Koddi focuses on data-driven, omnichannel commerce media—helping retail, travel, automotive, real estate and other commerce-driven industries scale advertising, optimize spend and connect advertisers and publishers across formats and DSPs while offering professional services, APIs, and a privacy-first approach.

📋 Description

• Meet regularly with key advertisers and agencies to understand their objectives, share insights, and provide recommendations to improve performance and platform outcomes • Support the regional commercial strategy by partnering with clients to design, launch, and manage initiatives that drive adoption, spend growth, and long-term value • Collaborate with regional and global stakeholders to surface advertiser feedback, identify opportunities, and align commercial operations with broader business goals • Contribute to client relationships regarding program management, program growth acceleration and feature development • Work with the Program Manager to plan and document all aspects of the specific program(s) you are working on • Work across the organization to make sure that the scope and direction of each program is on schedule and all stakeholders know the current status • Help manage program quality - ensure all Koddi contributors are leveraged to improve the quality of the program • Analyze data and make decisions that affect your program(s) on a regular basis • Partner with teams across Koddi to identify and resolve challenges - be the glue and get things done for publishers and partners • Work closely with the delivery teams to help us bring new products and solutions to market

🎯 Requirements

• Fluency in Japanese, Korean, Mandarin or Cantonese Chinese • 2+ years of experience • Bachelor's degree in Business, Operations Management, Advertising, or related field, or equivalent work experience • Travel experience preferred • Has a passion for providing World-Class support. • Proficient in technology delivery processes • Proficient in advertising (paid search, display, sponsored listings, etc.) • Self-motivated with high energy, impeccable integrity, and a personable demeanor • Entrepreneurial tendencies and the unrelenting need to find a better way to do things • Proficient in support operations like SQL, ZenDesk, SFDC - able to identify trends and solutions • Mid-level experience in data management and technical basics • Able to take some first level escalations • Strong verbal and written communication skills • Analytical and learning mindset • Self-motivated and results focused • Organized and detail-oriented • Collaborative and proven ability to build trust

🏖️ Benefits

• Koddi Academy offers learning and certification opportunities