Virtual Receptionist

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🕒 November 28, 2025

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KonnectHub

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🤝 B2B

Recruitment • B2B

KonnectHub is a remote staffing and virtual assistant company that connects businesses with top-tier virtual staff for administrative, customer service, bookkeeping, IT/web development, digital marketing and other back-office roles. The company offers tailored remote teams, managed onboarding, HR and IT support, flexible pricing and a cost-calculator to help businesses scale more efficiently and reduce hiring overhead. KonnectHub targets startups and growing enterprises seeking scalable, cost-effective outsourced talent.

📋 Description

• Call Handling: Answer incoming calls promptly and professionally. Screen, forward, or take detailed messages as required. Provide accurate information about the company’s services and assist callers with general inquiries. Maintain call logs and ensure follow-ups are completed on time. • Email Management: Monitor and manage the company’s inbox(es), responding to inquiries in a timely and professional manner. Prioritize, categorize, and forward emails to the appropriate team members. Maintain organized email communication records for reference and reporting. • Appointment Scheduling: Manage calendars and schedule appointments using tools such as Google Calendar, Outlook, or CRM-integrated scheduling systems. Coordinate with internal teams and clients to confirm meeting details and ensure all appointments are properly documented. Send reminders and follow-ups to reduce no-shows and scheduling conflicts. • Customer Service & Administrative Support: Provide exceptional client experience by offering courteous, helpful, and solution-oriented communication. Maintain a professional tone and consistent brand voice in all interactions. Support administrative tasks such as data entry, updating client records, and preparing simple reports. • Coordination & Communication: Collaborate with internal teams (sales, operations, client success) to ensure efficient handling of inquiries and appointments. Escalate urgent issues or complex client requests to the appropriate department.

🎯 Requirements

• Proven experience as a Virtual Receptionist, Administrative Assistant, or Customer Service Representative • Excellent verbal and written communication skills in English • Strong telephone etiquette and professional tone • Proficient in using communication and scheduling tools (e.g., Google Workspace, Outlook, Zoom, Calendly, CRM platforms) • Excellent organizational and multitasking abilities • Ability to handle sensitive information with confidentiality and professionalism • Reliable internet connection and quiet remote working environment • Preferred: Experience working in a remote or BPO/outsourcing setup • Familiarity with CRM systems (e.g., HubSpot, Zoho, Salesforce) • Basic knowledge of business communication and client coordination processes.

🏖️ Benefits

• 100% remote – work from anywhere. • An inclusive and supportive work environment. • Competitive salary. • Opportunities for career growth and professional development. • Supportive and collaborative team environment.