Business Operations Manager

🔥 14 minutes ago

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 10%

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Krystal Biotech, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Krystal Biotech, Inc. is a commercial-stage company focused on developing genetic medicines to address high unmet medical needs. Their mission is to develop and deliver redosable gene therapies for the treatment of severe, life-threatening, or rare diseases that have limited or no approved therapies. Krystal's first commercial product, VYJUVEK, is the pioneering redosable gene therapy designed to treat dystrophic epidermolysis bullosa. The company is advancing an integrated pipeline of genetic therapies aimed at correcting the root causes of serious and rare genetic diseases. Krystal utilizes a novel therapeutic platform based on a modified and engineered HSV-1 vector that is replication-defective and non-integrating, ensuring a safe and effective delivery of gene therapies. With two GMP facilities, Krystal is committed to the manufacturing and commercialization of transformative genetic medicines.

📋 Description

• Oversee office management activities in close cooperation with the HQ Office Manager • Handle daily activities essential for the smooth running of the business • Support implementation and execution of company processes, policies, and procedures • Manage vendor contracting, Purchase Order requisitions, Veeva approval processes, and payables and receivables • Manage the local process of placing tenders to hospitals • Track expenditures against budget and build accruals • Support the field team with local and regional events • Oversee medical, sales, and marketing material inventory management, printing, and distribution • Support demand planning and budgeting for Italy • Manage the Third Party Logistic (3PL) customer service relationship and queries, dispatching them to relevant internal stakeholders • Track 3PL customer service performance indicators (KPIs) • Track policies and procedures to improve accuracy and customer satisfaction

🎯 Requirements

• Bachelor’s degree with at least 5 years of experience in customer service, commercial operations, or finance, preferably in the healthcare industry • Ability to handle multiple tasks • Well-developed project management skills • Ability to work under pressure and within time and resource constraints • Proven track record of setting up/optimizing processes and organizing complex environments • Strong teamwork and cross-functional collaboration skills • Problem solving and proactive mindset • General knowledge of local compliance requirements • Solution oriented and pragmatic • High proficiency in English • Local language at a mother tongue level

🏖️ Benefits

• Equity Compensation • Medical and Prescription Drug Coverage • Dental and Vision Insurance • Short and Long-Term Disability Insurance • 401(k) With Company Match • 401(k) Annual Student Loan Match Program • Paid Holidays • Paid Time Off • Flexible Spending Accounts (Health Care & Dependent Care) • Health Savings Account • Employee Assistance Program & Benefits Concierge App • AD&D and Life Insurance • Wellness Rewards Program

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