Client Manager

Job not on LinkedIn

đŸ”„ 13 hours ago

đŸ‡šđŸ‡· Costa Rica – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

đŸ€ Client Partner

đŸ—ŁïžđŸ‡«đŸ‡· French Required

đŸ—ŁïžđŸ‡Ș🇾 Spanish Required

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Logo of KUDO

KUDO

51 - 200 employees

đŸ€– Artificial Intelligence

đŸ€ B2B

🏱 Enterprise

Artificial Intelligence ‱ B2B ‱ Enterprise

KUDO is a company specializing in live speech translation and interpretation services. It offers both AI-powered and professional human translation options, supporting over 200 languages to facilitate communication across global meetings and events. KUDO's services are accessible via any device or platform, integrating seamlessly with tools like Microsoft Teams and Zoom. Its mission is to enhance inclusion, productivity, and growth through language accessibility. KUDO also provides an interpreter marketplace to book trained professionals for various virtual and in-person events.

📋 Description

‱ Cultivate client's relationships with key decision-makers ‱ Proactively identify and address client needs ‱ Own the renewal and upsell process ‱ Develop and execute account growth strategies ‱ Lead the onboarding process for new clients ‱ Continuously monitor and analyze client performance metrics ‱ Present monthly strategic reports to clients ‱ Act as the primary escalation point for client issues ‱ Partner with Sales, Marketing, Product, and Engineering teams

🎯 Requirements

‱ 5+ years of experience in the technology industry ‱ Strong business acumen ‱ Exceptional communication and negotiation skills ‱ Natural relationship builder ‱ Strategic problem-solver ‱ Great presentation and communication skills ‱ Detail-oriented ‱ Tech-savvy ‱ Experience with CRM tools (e.g., Salesforce) is a strong plus ‱ Bachelor’s degree required; advanced degrees or certifications in business, technology, or related fields are a plus ‱ Fluency in English is required; proficiency in Spanish or French is a valuable asset

đŸ–ïž Benefits

‱ Virtual socials ‱ Competitions ‱ Learning opportunities ‱ Fun along the way

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