Support Engineer

🕒 September 11

🇺🇦 Ukraine – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

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Logo of Київстар

Київстар

1001 - 5000 employees

Founded 1994

📡 Telecommunications

Telecommunications

Київстар is a Ukrainian telecommunications company that offers a wide range of services for private individuals, businesses, and the public sector. These services include mobile communication, home internet, television services, and international roaming. Київстар provides various packages and tariffs to suit different needs, such as SIM cards, eSIM, internet packages, and bundles combining internet, TV, and mobile services. The company also supports social initiatives, facilitates online doctor appointments, and provides technical support and customer service through multiple channels. Київстар is committed to offering quality telecommunication solutions and fostering digital connectivity in Ukraine.

📋 Description

• Keep Kyivstar's Big Data platform and data products running reliably • Own the full incident lifecycle from alert and triage through root-cause analysis, permanent fix, and prevention • Maintain environments and applications across AWS, on-premises servers, and Kubernetes clusters • Support development and BA teams • Configure and maintain monitoring systems • Manage incidents

🎯 Requirements

• 0,5+ years of experience as a Support Engineer • Basic knowledge of Linux • Experience with git • Experience with sh/bash • Experience with diagnostic tools (curl, telnet, dig, etc.) • Experience with monitoring and alerting systems like Prometheus, Grafana or others • Experience using configuration management software (Ansible, Terraform) (plus) • Experience working with scripting languages; Python preferred (plus) • Experience with Docker and Kubernetes (plus) • Experience with CI/CD tools like GitLab CI or others (plus) • Experience with ELK stack (plus) • Understanding of infrastructure as code and GitOps principles (plus) • Experience working with cloud; AWS preferred (plus) • Experience with relational databases such as PostgreSQL or others (plus)

🏖️ Benefits

• Full-Time (Full Remote) • Opportunity to grow as DevOps

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