L3 Device Management – SCCM/Intune, French-speaking

🔥 56 minutes ago

🌐 Czechia, Poland – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ French

🗣️🇫🇷 French Required

Where this job comes from

Posted on Kyndryl's careers page, not through a job board

First seen by Remote Rocketship 56 minutes ago

Logo of Kyndryl

Kyndryl

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Act as the primary L3 escalation SME for Microsoft Intune and SCCM/MECM • Own complex incident troubleshooting, problem management, and root-cause resolution • Design, configure, and maintain Windows 10/11 endpoint environments, including co-management and hybrid cloud topologies • Manage software distribution lifecycles, application packaging, and deployment rings • Direct monthly patch management schedules, quality and feature update deployments, and security compliance reporting • Implement device configuration profiles, compliance policies, and Conditional Access integrations with Microsoft Entra ID • Automate administration, compliance checks, and configuration rollouts using PowerShell • Mentor and coordinate Level 2 operational teams • Establish standard operating procedures and technical documentation • Lead technical workshops and operational governance sessions with client stakeholders • Translate business needs into robust, scalable endpoint architectures • Drive modernization toward co-managed and cloud-native device environments

🎯 Requirements

• 5+ years of enterprise experience managing, deploying, and supporting mission-critical Windows endpoint environments (Windows 10/11) • Expert-level administration of Microsoft Intune and SCCM/MECM, including hybrid and co-managed architectures • Hands-on expertise in application lifecycle management (Win32, MSI, MSIX), OS deployment (OSD), enterprise patch management, and security hardening • Practical working knowledge of Microsoft Entra ID (Azure AD), device enrollment methods, and group policies • Strong proficiency in PowerShell scripting and task automation • Proven track record as a 3rd-level technical lead • Strong stakeholder management, root-cause problem resolution, and cross-team coordination abilities • Professional French proficiency (B2/C1 level) • Working English proficiency • Relevant industry certifications such as Microsoft Certified: Endpoint Administrator Associate (MD-102) or related credentials preferred • Direct experience with Windows Autopilot deployment and cloud-native endpoint management transitions preferred • Familiarity with ITIL-aligned service management platforms such as ServiceNow and global managed services environments preferred • Readiness to participate in scheduled on-call rotation or out-of-hours operational support

🏖️ Benefits

• Flexible, supportive environment • Well-being prioritized • Professional certifications and qualifications • Career development paths and personalized development goals • Be Well programs supporting financial, mental, physical, and social health • Cutting-edge learning opportunities, including certifications with Microsoft, Google, and Amazon • Coaching and hands-on experiences • Continuous feedback and career-path tools • Fully remote work arrangement

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