Investigator Support Assistant, Italian Speaker

🔥 6 minutes ago

🇵🇱 Poland – Remote

⏰ Full Time

🟢 Junior

✨ Investigator

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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Labcorp

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Post-IPO Debt on 2019-06

Consulting • Logistics • Healthcare

Labcorp is a leading global life sciences company that provides comprehensive clinical laboratory and end-to-end drug development services. The company offers a wide range of diagnostic tests and services for patients, providers, and biopharmaceutical companies. Labcorp specializes in areas such as oncology, women's health, neurology, and genetics, offering both routine and specialized laboratory testing. It supports healthcare systems and organizations with clinical lab testing, health assessments, and employee wellness programs. Labcorp also plays a significant role in the biopharma sector, providing nonclinical research, central laboratory services, and consulting for drug development and commercialization. With their commitment to science and innovation, Labcorp aims to improve health and change lives worldwide.

📋 Description

• Notify investigator sites, sponsors, and affiliates of laboratory results, sponsor determined flags, and test cancellations as defined in the Statement of Work (SOW) • Monitor, track, and resolve accession holds and inform the Supervisor and associated Project Manager of delays • Update the database with appropriate information and inform personnel of additional testing needs • Support sites and sponsors with project-related questions via phone and email • Adhere to management communications, meetings, and Standard Operating Procedures (SOP) • Assist and support implementation of global processes and procedures • Track and report metrics within agreed timelines • Document service failures, resolve them, and escalate incomplete resolutions to management • Act as a liaison for internal and external clients • Communicate investigator site needs during discussions of new policies or procedures • Prioritize patient safety and promptly address and escalate patient safety issues • Explore investigator needs before implementing new processes and procedures

🎯 Requirements

• High school degree • 6 months or more of experience in customer service • Fluency in English and Italian • Self-motivated with strong verbal communication skills • Attention to detail and good organizational skills • Team player with an ability to work independently • Ability to handle multiple tasks and multiple distractions while maintaining a professional manner • Ability to work from 10AM to 7PM CET or other hours if required

🏖️ Benefits

• 2 year contract • Remote work arrangement • Monday-Friday schedule • Saturday shift required once every 2 months

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